August 5, 201114 yr Somehow I can't get the Email Verification working ...Paid with paypal and the redirect didn't work and I go no emails (except the paypal) but money is gone ... P.L. TranAMD Ryzen 5800x; 32 GB Ram; EVGA GeForce RTX 3090 FTW3; Win10 64 Bit
August 5, 201114 yr Youre going to have to give it some time man. They are swamped. You will get what you payed for. A Walker
August 5, 201114 yr Please read this from Robert, noting the section I've highlighted in bold... Captains-I am going to use this thread to keep you updated on things as the evening progresses.As many of you noticed, about 90 seconds after we went live it became nearly impossible for many of you to reach the site.This is the result of something "external" to our servers and is unrelated to normal traffic. We are currently working with our server techs and an investigative body to manage the event.A denial of service attack like this is not a "hack" or a compromising of credit card numbers - it's an attempt to keep our site offline by hammering it with a flood of connection attempts every second. Your personal info is safe.The issue is coming primarily from China, which shouldn't be a surprise. We'll keep you posted.NOTE: We've seen a few folks make some suggestions as to who might want to DDoS our systems. We'd appreciate if you refrain from such activities... They don't solve the problem! Our techs are on the hunt and we'll have more for you shortly.NOTE 2: Another item for you: We've seen a few "Self Appointed Experts" offering criticisms about what they think the issue may be. These individuals are entirely uninformed and are playing guesswork on a subject for which they have no information. You may safely ignore them. We have an extremely strong distribution system, but unfortunately in the web world, if someone wants to deny your services to the world it is relatively easy to accomplish. More in a bit.NOTE 3: We are seeing a few customers report that they have been "over-charged." I am actively monitoring both paypal and the credit card processes, and we have been able to marry a few of these to customers hitting the PURCHASE button repeatedly. Obviously, we'll work with those folks to get the issue resoled, but as for hysterical reports of gross overcharges: They are almost entire user generated and not the result of anything nefarious.NOTE 4: We have a number of servers that provide services to support our operations. As of 0330Z, we are seeing the nature of the attack shift rapidly between our support system, licensing system and ecommerce. There are some experts working to mitigate the impact, and for the moment we are allowing the experts to "do their thing." When the smoke clears, (and it will- it is just a matter of how quickly!) we'll get anyone with any trouble sorted out.Thanks again for your patience!(No- it is not any fun on this end either!) Matthew Bellette
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