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Purchase Confirmed - But No Download Link

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I purchased the 737NGX last night and promptly received the confirmation email from "Order Server PMDG". I now have an Invoice Number, Customer ID, and Visa Transaction ID but never received the download link. Please advise. Thanks,Michael Rose

Log back into the PMDG shop and find your previous order and the download link is there as well.

Regards,
Al Jordan | KCAE

My download link was on the order page

Thanks Mat -|- Win 11 Pro, 14900K, Asus Strix Z790, 64Gb Corsair Vengeance, MSI 5090 - Hardware: MFG, Thrustmaster, Logitch, Honeycomb, Virpil, WinWing & Tobii. P3D v5 Pro, XP12, MSFS2020 & 2024 and way too many add-ons to mention! Simming since '95. Flying since '98.

have purchased 8 hours ago,no download link in previous orders??

have purchased 8 hours ago,no download link in previous orders??
If you can see you 737NGX order, there should be a download button next to it. If you don't see the order at all, then submit a support ticket to PMDG on their website. Perhaps your order never got through or processed during the attacks. They'll help you quickly...

Regards,
Al Jordan | KCAE

ok thanks,

tried that for support,so far it does not send at all.oh well thinking i may have to purchase again!!

its in your email

all i have is an e-mail thanking me for my purchase and thats it : with date time order code,trans number no link date of purchase :04-Aug-2011 08:32:58 PM CT

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