Getting a simple adminitrative question to PMDG -- Help!

[apollomaker 6]

Hello All -- sorry for the administrative post here, but I tried to find a way to get a question to PMDG and could not find a way.I am trying to re-install my 747-400X after a disc change, and cannot locate my password.I have all my order data, but cannot post it here. Could I please get some help from the staff so I can send a request to PMDG. Many Thanks for your support and help. Let me know what information you need. Bob

[ZKOKQ 984]

Bob, have you tried here ? http://support.precisionmanuals.com/Main/Default.aspx

[SKEWR 364]

Hi Bob; You can go to their support page (not forum!) at http://support.preci...in/Default.aspx and register. Then send in a ticket. When I lost my MD11 password I logged into the customer system (as if you were going to purchase a product) and accessed my PMDG transactions and got the PW that way as well. When you use this method, the license is the very last line of the page.

[apollomaker 6]

Hey Guys -- thanks for the replies and help. I have gotten a ticket off to PMDG and should hear from them shortly. Thanks Again -- Bob