Hello I purchased the NGX the day it came out, I had to reinstall Windows on my system this weekend and saved my NGX base file to a external drive, however, when it was time to unzip the NGX file it said it was corrupted. I went to the PMDG site to re download my NGX file and it said the link was no longer active!! I then realized that you have to pay to reactivate your link, which I did. When I signed up for the support desk it sent me a confirmation link which was not working. OK, now I am stuck, no idea what to do from here. Someone from PMDG please help, I miss my NGX for XMAS!!

Hello I purchased the NGX the day it came out, I had to reinstall Windows on my system this weekend and saved my NGX base file to a external drive, however, when it was time to unzip the NGX file it said it was corrupted. I went to the PMDG site to re download my NGX file and it said the link was no longer active!! I then realized that you have to pay to reactivate your link, which I did. When I signed up for the support desk it sent me a confirmation link which was not working. OK, now I am stuck, no idea what to do from here. Someone from PMDG please help, I miss my NGX for XMAS!!

just send them a support ticket with the information they wil sort it out for u within a day

Thx, but I cant send them a support ticket because the link to activate my registration to support forum doesn't work!! It said if the link doesn't work, get on the forum and ask for help!!

Sign with your real name and i'm sure someone will PM regarding setting up another link for ya.