Greetings,First off, let me apologize in case this topic has been covered previously. I searched the forum for topics related to mine but didn't find exactly what I was experiencing. Ok, now here's what's going on:A few days ago I purchased the PMDG 737NGX 800/900 and when I ran it for the first time, everything was working fine and appeared normal with the 2D panel (my Track IR 5 was not set up yet). Yesterday was the second time that I ran it and the problems started. I selected the aircraft, put it on the departure end of Rwy 4R at KEWR, daytime, with real world weather, and 2D cockpit. As aircraft was lined up and waiting, I was inputing data into the FMC. I selected external view to look over the beautiful airplane, then went back to 2D cockpit. At this point, it appeared that the airplane was not at KEWR anymore and was on some snowed-over grassy area with some mountains in the background. I went back to external view and the aircraft was missing various textures, ie, landing gear struts, engine fans, tail cones of engines. I then went back to 2D cockpit and only to find that only some of the cockpit textures were there--there was no PFD, MFD, and lots of other textures missing. Additionally, the outside textures (as viewed from the cockpit) have turned 45 degrees clockwise. I then tried to select a default airplane, but the screen went black, there was sound for that airplane, and cycling through the views (to include cockpit view) came up black also. This morning, I figured I'd give it another go and try to troubleshoot what was wrong. At first, the aircraft performed like it should. Thinking that it was just some gremlins that reside in my computer, I shut it down for a bit. This afternoon I came back to try the Track IR with it and everything started fine. With engines running at the gate, I pushed back. At break release, the aircraft zoomed across the ramp without the pushback tug, and the only external aircraft textures were the grey cockpit windows, passenger windows, nav lights, anti collision beacons, and some antennas. The aircraft was casting a full shadow of itself on the ground, although no wings, tail, engines, etc were visible.I have the latest drivers on everything (this is a 2 week old computer and I updated every driver) and my system specs are in my signature block. Please help, as I'd really like to fly this amazing aircraft!! Thank you!!John

If you have EZCA, you must run the configurator for all new aircraft.

Dennis,I do not have EZCA.

If you have EZCA, you must run the configurator for all new aircraft.

Configurator doesn't work all the times. I have a problem with EZCA every time I install service pack. SP removes aircraft file and no way you can restore it. The only solution so far is to re-install EZCA.