Product Key Problem...

[fsxkitty 62]

OK, so I downloaded Flight and tried to sign in to Live. The product key didn't come up so I saw the FAQ on the site about that exact problem. It says to click "Buy game" on this page: http://marketplace.x...15-d8044d5308d2The problem is whenever I click "Confirm Purchase" in comes up with a message saying "Sorry, Your purchase cannot be completed at this time. Please try again."Anyone else in my position or who has the solution?Sorry for the change in font :)

Edited March 1, 2012 by fsxkitty

[RYR738 9]

This is a known problem !Product Key Problems (Workaround from Microsoft)Because Microsoft Flight is Free-to-Play when you sign-into LIVE for the first time through Flight a product key should be auto assigned to you. However we have noticed that some users are not getting their key auto assigned and are seeing a message asking them to enter a valid product key for the game. Here are some steps to take if you run into this issue:

• Close down Flight
• Re-launch the game
• Attempt to sign-in again

If there is a 5x5 key already entered into the product key window just click ‘I accept’ and then the ‘Submit’ button. This should log you in. If that still does not give you a valid product key do the following to manually retrieve a key:

• Go to http://marketplace.x...15-d8044d5308d2
• Click the ‘Buy Game FREE’ button
• Select ‘Confirm Purchase’ (this is a free transaction and won’t cost anything)
• Open up the Games for Windows Marketplace Client on your PC (found under Start->All programs->Games for Windows Marketplace)
• Sign into the Marketplace Client with your GFWL / Xbox LIVE account
• Click the ‘Downloads’ tab
• Click ‘Microsoft Flight’ from the list
• Click ‘View Game Keys’
• Copy the ‘LIVE Access Code’
• Open Flight
• Sign-in again
• If still asked for a Product Code, enter the LIVE Access Code you copied in step 9
• Click ‘I accept’ and ‘Submit’

Fred.

[fsxkitty 62]

This is a known problem !Product Key Problems (Workaround from Microsoft)Because Microsoft Flight is Free-to-Play when you sign-into LIVE for the first time through Flight a product key should be auto assigned to you. However we have noticed that some users are not getting their key auto assigned and are seeing a message asking them to enter a valid product key for the game. Here are some steps to take if you run into this issue:

• Close down Flight
• Re-launch the game
• Attempt to sign-in again

If there is a 5x5 key already entered into the product key window just click ‘I accept’ and then the ‘Submit’ button. This should log you in. If that still does not give you a valid product key do the following to manually retrieve a key:

• Go to http://marketplace.x...15-d8044d5308d2
• Click the ‘Buy Game FREE’ button
• Select ‘Confirm Purchase’ (this is a free transaction and won’t cost anything)
• Open up the Games for Windows Marketplace Client on your PC (found under Start->All programs->Games for Windows Marketplace)
• Sign into the Marketplace Client with your GFWL / Xbox LIVE account
• Click the ‘Downloads’ tab
• Click ‘Microsoft Flight’ from the list
• Click ‘View Game Keys’
• Copy the ‘LIVE Access Code’
• Open Flight
• Sign-in again
• If still asked for a Product Code, enter the LIVE Access Code you copied in step 9
• Click ‘I accept’ and ‘Submit’

Fred.

I've tried doing that, but at step 3 I get a message saying "Your purchase cannot be completed at this time..."

[fsxkitty 62]

I am bumping. If I just say "bump" it's too short.