March 31, 201214 yr How long does it usually take to receive my registration code? Its been a couple of days.James
April 1, 201214 yr If you used the automated registration and you used the same e-mail address and user name you used for ordering RC, it should only be an hour or so.Have you made sure that jdtllc.com is passed through your ISP and pc spam filters? Check your spam folders.The formatting of the outgoing registration e-mail is strict including subject and body. It is best to let RC create the e-mail.Occasionally the automation registration service is off-line for maintenance or severe weather in the area.If RC has a problem generating your outgoing e-mail you can create it manually. Here's what it looks like:To: [email protected]: Ron Ginsberg <your e-mail address>Subject: RCv4 Key Request-123456789 ! Ron ! GinsbergNote that the '-' if present in your product code should be in the e-mail product code as illustrated.
April 3, 201214 yr Commercial Member 15 minutes, if request is sent from the email address that you entered at the time of purchase, and the key request is properly formatted. when i'm not on vacation, i catch all the ones that fall through the cracks. when i'm on vacation, i check email once a day. somedays when i travel it will be 48 hours. have you received your key yet? jd JD Read my blog
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