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Recovering after a lost password

Featured Replies

Hi, I have had to get my password reset and AvSim sent me one of those jumbled up-up random passwords to get back in - great, that worked flawlessly.

 

Then comes the part when I want to change that password to something I can remember (one already prepared), I get into the Control Panel and there is space for email address (two spaces actually -1 to confirm) and then one field where the CURRENT password goes - nothing else.

Where does the new password go?

I see no way to change it.

I also consulted the "Help' files and FAQ but they reference the old interface and not the current new one.

 

--------------------------------------------------------------"Quote"-------------------------------------------------------

 

Email & Password

 

You can leave a section blank if you do not wish to update that section. For example, you can change your email address without completing the 'Password' section at the bottom.

Email Address

 

PLEASE NOTE: You will have to re-activate your account after changing your email address.

An email will be sent to the email address you specify below, outlining what you need to do.

Proceeding with this action will sign you out. It is strongly recommended that you reset your password before changing your email address if you are unable to remember your password.


  • Current email address


     


  • New email address
  • Confirm email address
  • Current password

Password

 

You can set a local password here. This will allow you to log in directly to the forums and browse the site from your mobile device. This is optional and will not change how you currently log in

  • Enter a local password
  • Confirm your local password

-----------------------------------------------------------------------------------------------------------------------

 

Thanks.

  • 4 weeks later...
  • Author

No help with changing my forum password then?

 

 

 

According to this there is no place for the new password.

  • 1 year later...

I have received my new encoded long random number and letter password, but cannot locate the "CP" spot to change my password. Help . . . any radio . . . I am on 121.5 and need a directional fix.

  • 11 months later...

So yeah, looks like we don't have an option to change our password, so every time I got to log in, I'm going to have to reset my password. That seems like it will add a lot of unnecessary load to the site.

So yeah, looks like we don't have an option to change our password, so every time I got to log in, I'm going to have to reset my password. That seems like it will add a lot of unnecessary load to the site.

Click on your username in the upper right corner and then select My Settings then E-Mail and Password. Change Password. Go Fly!

 

Hope this helps.

 

Best regards,

Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

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Thanks for the reply, Jim, but as noted in the original post up above, there is no option to enter a new password.

 

Our options are:

 

New email address

Confirm email address

Current password

 

Then below is and option for setting a local password for logging in from a mobile phone, but the description says it's optional and won't change how we currently log in.

 

Enter a local password

Confirm your local password

 

Please advise where I would enter a new password that will change how I currently log in to the desktop site. I tried using the set local password option, but the site did not recognize it and locked me out for 15 minutes. This happens for several of us, and the only way we can log in is to have the site generate a new password everytime using the "I forgot my password" option.

 

Thanks.

 

Seems to have the option for me to set a new one:       Password

We will attempt to update your current session after your successful password change. If, however, you do experience difficulties, please try signing out and signing back in before contacting a staff member to help resolve the problem

 

  • CURRENT password

  • NEW password

  • Confirm NEW password

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James Bennett

I got it James.

 

Basically, the site only shows

  • Enter a local password
  • Confirm your local password

until you create your own custom password, and you do that by entering it into those two fields.

 

Because I had never done that and was only using the "I forgot my password" option, the option to enter my current one didn't exist.

 

Once I created one, it now shows 

  • CURRENT password
  • NEW password
  • Confirm NEW password

It was kind of confusing on the site because until you create a custom password, it says, "You can set a local password here. This will allow you to log in directly to the forums and browse the site from your mobile device. This is optional and will not change how you currently log in."

 

I had no idea what a local password was, and I didn't plan to access anything via mobile, plus because it said it was optional, I never put anything in there, but that's actually where you enter your custom password.

 

Once I entered my custom password in there and waited for the 15 minute lock to go away, I was able to log into the site w/out any problems, and I can change my password now if needed.

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