September 5, 201213 yr I completely agree.... I really thought this would be an innovative solution, not a flop. We are not a grandiose outfit that would describe our products as an "Innovative solution", but we are certainly not a flop and neither are our products. We are not a large outfit, so you will not be seeing people swarn into this post, but I feel that those persons who we've had the privilage of doing business with will or can acknowledge that we are honest and fair. Ben, I am certain that you are a person of integreity. Please consider the idea that posting "What was promised in two weeks" when you agreed to a 2-3 week lead time and understand the idea that shipping a product overseas using conventional and reasonable shipping services such as USPS Priority International, which in this case added an additional 3 weeks between travel time and customs clearance makes it unreasonable to make such a statement. I again apologize to you that the quadrant arrived damaged, I'm going to leave this topic alone. As one of the members here pointed out, it is a shame to see things like this unfold on forums. If you honestly feel that you are doing the community here a service, then by all means, you can continue as you wish.
September 5, 201213 yr I again apologize to you that the quadrant arrived damaged, I'm going to leave this topic alone. I never purchased the quadrant. - I just left some thoughts and remarks. In my intial post, I never meant to imply that your small team lacks integrity. I was pointing out that the situation was a 'flop'. - Not the product.
September 5, 201213 yr I never purchased the quadrant. - I just left some thoughts and remarks. In my intial post, I never meant to imply that your small team lacks integrity. I was pointing out that the situation was a 'flop'. - Not the product. Hello Ben, the situation was certainly a flop. "Ben" waited patiently for his quadrant, only to have it arrive damaged. I can relate to the furstration that must have been. I understand you never purchased the quadrant, the original poster of this thread, our customer who received the damaged quadrant's name is also Ben. I was addressing him.
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