July 14, 201213 yr Well guys -- I've had a custom built throttle by Ricardo at fsthrottles.com Its coming by nicely -- only the decals to add, and then it should be in the mail shortly. Soarbywire - Avionics Engineering
July 15, 201213 yr Author Very nice Ben. I'm jelous !!! :) Ricardo brings out some relatively affordable throttles -- you should contact him if you're interested. I wanted the flaps + speedbrakes + parking brake added on and he was more then happy to accommodate. Soarbywire - Avionics Engineering
July 19, 201213 yr How much did it cost for that sweet throttle with flap, speedbrake and brake-handle? /Baudie
August 27, 201213 yr Author Ended up being broken through poor shipping packaging. I returned the throttle and had to spend quite a lot of money on shipping it back. Soarbywire - Avionics Engineering
August 28, 201213 yr Ended up being broken through poor shipping packaging. I returned the throttle and had to spend quite a lot of money on shipping it back. Ben, as mentioned to you privately, the quadrant was most likely damaged upon arrival and inspection at the customs house. I highly doubt they repackaged it the way I sent it to you or they may have handled it improperly, such as grabbing it by a lever knob. Sending it back for a refund was not necessary, I would have issued you the refund as I did regardless. And please remember that I offered you a replacement at zero cost to you. I again apologize to you that it arrived to your door damaged, but packaging was anything but poor. Ricardo
August 28, 201213 yr Author Ben, as mentioned to you privately, the quadrant was most likely damaged upon arrival and inspection at the customs house. I highly doubt they repackaged it the way I sent it to you or they may have handled it improperly, such as grabbing it by a lever knob. Ricardo Customs usually mark that a package has been inspective if opened; the package I received was not marked, nor did did it have any signs of any previous opening by the inspection house. Soarbywire - Avionics Engineering
August 28, 201213 yr Customs usually mark that a package has been inspective if opened; the package I received was not marked, nor did did it have any signs of any previous opening by the inspection house. Ben, what I mentioned is simply one of the ways in which the quadrant may have been damaged in transit. Being redlivered 3 times per the tracking link certainly did not help. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=CW159019764US I acknowledge that the quadrant arrived damaged, but to say that the packaging was poor is unfair. You used the same box and packaging materials to resend it and it suffered no further damage. The quadrant arriving to you damaged was an unfortunate incident that could've occured to anyone and anything. As I mentioned to you, this was a first for us. I am not aware of anyone's quadrant previous to yours sustaining damage in transit.
August 28, 201213 yr Commercial Member Sorry for being nosy, but accidents do happen, OmniAtlas (Is that your real name?). The fact that Ricardo offered to send you a replacement free of charge and didn't even want you to ship the damaged quadrant back, speaks volumes about him and his business practice. Regards, Efrain RuizLiveDISPATCH @ http://www.livedispatch.org (CLOSED) ☹️
September 2, 201213 yr Author Sorry for being nosy, but accidents do happen, OmniAtlas (Is that your real name?). The fact that Ricardo offered to send you a replacement free of charge and didn't even want you to ship the damaged quadrant back, speaks volumes about him and his business practice. Yes, I would have taken the replacement, but what was promised to come in two weeks took almost *2 months* to come. I'm not waiting another 2 months for a throttle replacement. I would have expected him to accept the return; its guaranteed on his website. Soarbywire - Avionics Engineering
September 2, 201213 yr Commercial Member Yes, I would have taken the replacement, but what was promised to come in two weeks took almost *2 months* to come. I'm not waiting another 2 months for a throttle replacement. I would have expected him to accept the return; its guaranteed on his website. Ouch! Oh yea, if you expect something to be delivered in 2 weeks and it comes in 2 months, I would be going nuts. I have no patience for waiting for stuff once past the due date. Regards, Efrain RuizLiveDISPATCH @ http://www.livedispatch.org (CLOSED) ☹️
September 3, 201213 yr Yes, I would have taken the replacement, but what was promised to come in two weeks took almost *2 months* to come. I'm not waiting another 2 months for a throttle replacement. I would have expected him to accept the return; its guaranteed on his website. Ben, we requested from you a 2-3 week lead time. We were off by a week and extended to you a 50% discount on shipping which you accepted. We took an additional three days to fulfill a minor cosmetic change you requested. Would it be fair for us to point out that Priority International Shipping via the United States Post Office took an additional 3 weeks to reach Australia and pass customs before the quadrant arrived to you? Here's the link Ben.... https://tools.usps.c...1=CW159019764US Do you think it is fair to say that you were promised a quadrant would come in two weeks when you agreed to a 2-3 week lead time just to complete it and are not even mentioning the shipping/travel time which neither you or I have control over? The quadrant did take almost two months to arrive to you, but saying you were promised something to be delivered in two weeks is untrue and misleading. Please be a gentleman Ben.
September 3, 201213 yr Commercial Member Always a shame to hear stories like this unfold on forums. Kyle Weber (Private Pilot, ASEL; Flight Test Engineer)Check out my repaints and downloads, all right here on AVSIM
September 4, 201213 yr Always a shame to hear stories like this unfold on forums. I completely agree.... I really thought this would be an innovative solution, not a flop.
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