Hi everyone,

 

I used to follow the steps in the manual and get my de-ice procedures going without problems, but now they won't work, and I cannot figure out why. I simply cannot get it started, no matter what I try. I do have the latest voice control version installed.

 

Is anyone else experiencing this or can anyone give me some guidance please?

 

Kind regards

Hi Werner,

 

I assume you're referring to the NGX manual.

 

Take a look a the manual again please...

 

It if it worked before, then you're probably just missing a step somewhere.

 

Best,

Bryan,

 

I have gone through the manuals and I have carefully gone through all the steps, but I cannot get the de-icing guys to talk to me at all! I cannot figure out for the life of me where it is going wrong. I have tried to install FSX from scratch and the NGX and the FS2Crew package, but no dice. Any other ideas?

 

Kind regards

Hi Werner,

 

Are you sure you have the Audio Console panel setup properly to talk to the ground crew?

 

I suspect that might be it.

 

If it worked before for you, it should work again.

Bryan,

 

Thanks for the patience! Here is what I do: I would switch the interphone switch on, go to the captain's comm panel, select the SVC option and push the SKR breaker to engage the speaker. I don't bother with the overhead comm's or the co-pilot's comms at all. I then switch the comm frequency to 121.65, and try to talk to the de-ice crew, and nothing.

 

I have tried it with the service interphone switch off as well, with just the service interphone switched on, same result. The phrase "cockpit to de-ice coordinator" doesn't register in the fs2crew vocabulary and if I simply speak "requesting de-icing" and "zulu time", I am met with deathly silence.

 

I have tried it every possible way I can think of, but I cannot get it to work. The difficult part is that I cannot remember exactly what I did earlier since it was about a year ago I last needed to use de-icing!

 

Kind regards

Looks like your'e meeting all the right conditions.

 

What mode is FS2Crew in as displayed on the Main Panel?

The mode never leaves "PRE-FLIGHT" when I try to talk to the ground crew. Even when I wait until the we are close to starting the engines and I then try to contact the de-icing guys, they ignore me. The co-pilot carries out all the correct procedures and checks for the de-icing, but that is about it.

 

I know that it has to switch to "DE-ICING IN PROGRESS" and I remember that the de-icing crew will tell you the mix they are going to use etc, but none of that happens here. I am not too sure if there is a specific time period when I have to initiate the process, apart from the fact that it has to be not less than 15 mins prior to engine start.

 

Kind regards

Can anyone else reproduce this?

 

The question is why it worked for him before, but has since stopped working.

Bryan,

 

What I will also do is have a look at version 1.4 and see if I can get it working, will let you know.

 

Kind regards

Okay, I tried with the older version and still the same unfortunately.

Bryan,

 

Just a quick question here - what phraseology would you use to activate the crew de-icing the aircraft? Do you start off with "Deice coordinator it is...."

 

Thanks!

Hi Werner,

 

All phrases are listed here:

 

http://www.support.fs2crew.com/help/manuals/#pageid=de-icing_procedures

 

Cheers,