Has anyone else been infected by the 'Snap.do' browser virus? My virus software doesn't pick it up nor does any other malware software, although I have heard it is dangerous. Does anyone know how I remove it?

 

Cheers

Erich

 

Sent from my iPad using Tapatalk HD

It's not a virus.  Change your home page and search engine in your browser settings, uninstall any associated add-ons and you'll be fine.  I just did this on a customer's computer and it took 10 seconds.  

It's not a virus.  Change your home page and search engine in your browser settings, uninstall any associated add-ons and you'll be fine.  I just did this on a customer's computer and it took 10 seconds.  

 

Thanks for this.

 

All done!

 

erich

Sometimes it is not that easy to remove browser hijackers completly, they leave elements in computer registry and other places. (Here is an article about snap.do - http://soft2secure.com/knowledgebase/snap-do) It is recommended to use additional tools like malwarebytes, adwclener etc

I know this is an old thread but still want to share some guide on how to prevent and get rid of such unwanted programs. Snap.do is considered as a browser hijacker that may change the browser settings including the homepage, search engine and other search settings. It can usually get into the PC by being bundled with other free applications. Sometimes can be part of the installation. There usually are optional items during installation process of new software asking users to install unnecessary programs or change the browser settings. If people don't much attention to it and keep clicking on "Next" button, it's quite easy for those unwanted items to enter the PC.

If the browser is infected with the browser hijacker, follow the guide below to get rid of it:

1. Uninstall any suspicious program from Windows Control Panel

2. Remove unfamiliar or strange browser add-ons

3. Reset the browser homepage and search engine

4. Repair the browser shortcut (mentioned in the manual guide in this article)

5. Restore the browser settings to defaults if necessary.

6. Run free antivirus programs like Malwarebytes to scan and delete the threats.

Hope this helps.

I keep a back-up copy handy in case something like a computer hijack happens. Then once the new copy is installed and working properly, I format the hijacked drive and re-copy from the installed working drive for use later should the need arise.

 

Bill Davis