Not exactly sure where to to post this.

 

I was having some sound issue with Real Air Duke V2 and tried to reinstall Direct X (The latest). But I am unable to install it.  Any ideas? It fails with a pop up error:

 

An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows Folder to determine problem.

DXError.log contents from that install:

 

--------------------

[10/11/13 12:07:59] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

 

    Sections are not initialized.

 

--------------------

[10/11/13 12:07:59] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

 

    CDXWSetup::InitInstallEngine() failed.

 

--------------------

[10/11/13 12:54:13] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

 

    Sections are not initialized.

 

--------------------

[10/11/13 12:54:13] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

 

    CDXWSetup::InitInstallEngine() failed.

 

--------------------

[10/11/13 13:07:31] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

 

    Sections are not initialized.

 

--------------------

[10/11/13 13:07:31] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

 

    CDXWSetup::InitInstallEngine() failed.

 

 

and DirectX.log

==============

 

 

10/11/13 13:10:01: DXWSetup: CDXWSetup::~CDXWSetup()

10/11/13 13:10:05: DXWSetup: CreatePropertySheet() returns -9.

10/11/13 13:10:05: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.

10/11/13 13:10:05: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.

10/11/13 13:10:21: DXWSetup: ***** DXWSETUP *****

10/11/13 13:10:21: DXWSetup: WinMain()

10/11/13 13:10:21: DXWSetup: Bing Bar is already installed, skipping offer

10/11/13 13:10:21: DXWSetup: IsIA64(): not IA64.

10/11/13 13:10:21: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll

10/11/13 13:10:21: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll

10/11/13 13:10:21: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll

10/11/13 13:10:21: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll

10/11/13 13:10:21: DXWSetup: GetDXVersion(): Unable to get RC string from registry.

10/11/13 13:10:21: DXWSetup: DirectX Version: 4.09.00.0904.00

10/11/13 13:10:21: DXWSetup: Setup Version: 4.09.00.0904.00

10/11/13 13:10:21: DXWSetup: A newer version of DirectX have been installed already.

10/11/13 13:10:25: DXWSetup: CDXWSetup::CDXWSetup()

10/11/13 13:10:25: DXWSetup: CDXWSetup::DownloadDXUpdate()

10/11/13 13:10:25: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0

10/11/13 13:10:25: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0

10/11/13 13:10:25: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0

10/11/13 13:10:25: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0

10/11/13 13:10:25: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%

10/11/13 13:10:25: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0

10/11/13 13:10:25: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0

10/11/13 13:10:25: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0

10/11/13 13:10:25: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0

10/11/13 13:10:25: DXWSetup: WM_APP_DOWNLOADDXUPDATE

10/11/13 13:10:25: DXWSetup: CDXWSetup::InitInstallEngine()

10/11/13 13:10:25: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.

10/11/13 13:10:25: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.

10/11/13 13:10:25: DXWSetup: WM_APP_ENDDOWNLOAD

 

 

======================================================

 

I think your problem is here, Manny:-

 

"10/11/13 13:10:21: DXWSetup: A newer version of DirectX have been installed already."

 

..but if you were having sound issues, how about the sound drivers themselves - just remove and re-install them?

Hmm... ok..that may be it..thanks PAul

When was the last time you ran windows updates, an antivirus and anti spyware scanner?

When was the last time you ran windows updates, an antivirus and anti spyware scanner?

 

About a month ago I manually updated MS patches.

 

The only anti virus I have is the MS ones...

And you ran the installer as admin?

 

 

And you ran the installer as admin?

 

Yes..