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shutdown error message.

Featured Replies

Hello.

 

Ive just reinstalled my whole system from scratch and im getting the common problem of this when you shut dow the sim. 

 

screenshot.jpg

 

I dont have any issues when I fly, just on shut down.  It only started happening after installing GSX, which I installed last.

 

I have the unicore dll installed...but I remember from years ago its quite common, I think kostas wrote about it once, I just love to get it fixed.

 

heres my event viewer logs

 

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2014-02-06T19:59:36.000000000Z" />
  <EventRecordID>3192</EventRecordID>
  <Channel>Application</Channel>
  <Computer>homepc-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>fsx.exe</Data>
  <Data>10.0.61472.0</Data>
  <Data>475e17d3</Data>
  <Data>unknown</Data>
  <Data>0.0.0.0</Data>
  <Data>00000000</Data>
  <Data>c0000005</Data>
  <Data>74c7c9f5</Data>
  <Data>1690</Data>
  <Data>01cf2373453c2887</Data>
  <Data>C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe</Data>
  <Data>unknown</Data>
  <Data>33cecfe5-8f69-11e3-bf59-50465d4d1997</Data>
  </EventData>
  </Event>

  

 

and

 

- <System>
  <Provider Name="Windows Error Reporting" />
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2014-02-06T20:00:03.000000000Z" />
  <EventRecordID>3193</EventRecordID>
  <Channel>Application</Channel>
  <Computer>homepc-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>2806429610</Data>
  <Data>5</Data>
  <Data>BEX</Data>
  <Data>Not available</Data>
  <Data>0</Data>
  <Data>fsx.exe</Data>
  <Data>10.0.61472.0</Data>
  <Data>475e17d3</Data>
  <Data>StackHash_e16f</Data>
  <Data>0.0.0.0</Data>
  <Data>00000000</Data>
  <Data>74c7c9f5</Data>
  <Data>c0000005</Data>
  <Data>00000008</Data>
  <Data />
  <Data>C:\Users\home pc\AppData\Local\Temp\WER6C97.tmp.WERInternalMetadata.xml</Data>
  <Data>C:\Users\home pc\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_fsx.exe_41dfdca4a53ff71cf7169cb6765c7377ae5_05b0d680</Data>
  <Data />
  <Data>0</Data>
  <Data>33cecfe5-8f69-11e3-bf59-50465d4d1997</Data>
  <Data>0</Data>
  </EventData>
  </Event>

 

 
 
 
 
 
  913456

The first incident was nothing.  You just had a freeze or a quick glitch in FSX because you had too many things running at one time with high settings and FSX quit.  It could not handle the load. 

 

The second one was a BEX/StackHash crash that occurred at memory address e16f.  You may or may not get it again.  This is no known fix for this type of crash except that I found that the most recent version of MTX 5.4c will trigger this crash 100% of the time if it is not fixed.  I removed MTX and my StackHash crashes stopped.  How did I find this?  Lots of investigation and with a friend in the UK who was experiencing the same problem.  My friend found that it was an aircraft texture in version 5.4c and his problem went away when the MTX developer issued a fix.  I subsequently reinstalled MTX up to version 5.4b and will hold off for a while before I go to 5.4c (even though I know the fix).  I do not know what you have installed so I'm just mentioning MTX just in case you might have it installed.

 

If you look at the AVSIM CTD Guide (see pinned topic in this forum), it provides possible fixes for BEX/StackHash crashes.  Some have accidently fixed their problem by lowering fsx/display driver settings, rebuilding the FSX.cfg, changing voltages/overclocking settings in the BIOS, disabling all scenery add-ons in the Scenery Library, and/or shutting down FSX only in Windowed Mode and starting up in Windowed Mode but never in Full Screen. A couple of years ago I fixed my StackHash crash by reinstalling Windows and then FSX.  After doing that, someone came up with the solution to my problem.  If I shutdown FSX in Full Screen mode, I got a crash 100% of the time (I have two monitors).  If I started up FSX in Windowed Mode and closed FSX in Windowed mode, StackHash crash.

 

The CTD Guide has several things you can do to investigate and try to fix this error.  Look in the section "Actions to take after a crash is encountered" on Page 1. I have never heard of GSX causing this error and think instead you have high settings causing your crashes.  Uninstall it to see if this fixes the problem.  Perhaps it was not installed properly (admin privileges).

 

Best regards,

Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

I7 8086K  5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10 

 

  • Author

Jim,

 

many thanks for the info.  Just brillant.  Never ceases to amaze me the time and effort you put into the posts/forumns. You're a star.  Thanks again

 
 
 
 
 
  913456

Thanks for the kind comments. 

 

Best regards,

Jim Young | AVSIM Online! - Simming's Premier Resource!

Member, AVSIM Board of Directors - Serving AVSIM since 2001

Submit News to AVSIM
Important other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS)

I7 8086K  5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10 

 

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