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Ticket support

G7USL
in PMDG General Forum

Featured Replies

I submitted a support ticket that is not showing on subsequent visits.  Help please?

Dave Taylor gb.png

 

 

 

  • Author

No Peter.

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Then I am going to say it was not actually created (i.e. creation failed). You will need to do it again.

--Peter Fabian 
RTFM.jpg

  • Commercial Member

If it's not showing up in the ticket list in the portal then yeah, something happened and it wasn't actually submitted.

Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

  • Author

If it's not showing up in the ticket list in the portal then yeah, something happened and it wasn't actually submitted.

It's okay now Ryan, both Paul and yourself answered my second attempt.

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  • Author

I would like to thank Paul Golnick here for his support on this matter.  Customer service at it's very best!

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