Jump to content

Archived

This topic is now archived and is closed to further replies.

Hector

Re-download ticket

Recommended Posts

I have the Extended Download Service but cannot find the way to submit the ticket to request it.

Please help with this.

Thanks in advance

hectorp

Share this post


Link to post

I have the Extended Download Service but cannot find the way to submit the ticket to request it.

Please help with this.

Thanks in advance

hectorp

 

http://support.precisionmanuals.com/Main/Default.aspx

 

You need to register first since its a different sign in  than the forum

 

 


I7-800k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,    2  ssd 500gb 970 drive, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

Share this post


Link to post

Hi Guys,

Logged on http://support.......... but unable to locate re-download ticket request (having extended services)

Could someone explain gently a detailed HOW TO submit this ticket.

Many thanks in advance for your kind cooperation.

Jacques

Share this post


Link to post

Hi Hussar,

Indeed, I have purchased today Extended Download Service related to 737 NGX.

You indicate that PMDG does'nt provide re-download through ticket submission.

Then how can I have this product downloadable again.

I'm still rather confused.

Rgds,

Jacques


Trouble sorted out as old PWD was not fulfilling new requirements, id. capital letter, etc; etc,

PWD updated and ticket submitted.

Rgds,

Jacques

Share this post


Link to post

Sorry, did't know that you've purchased extended download.  As pete_auau wrote you have to login, registration is required before you will see the link to start a new ticket on the right of the page:

 

http://support.precisionmanuals.com/Main/frmTickets.aspx

 

You will see that you can select re-download in the dropdown menu on the next page beside "Department"


\Robert Hamlich/

 

Share this post


Link to post

Excellent.  Now copy the installer and license to a safe place.  You will have it in case you need it in the future.

 

I have an external HD which contains all my addons organized by type and has come in handy when I built a new PC.   


\Robert Hamlich/

 

Share this post


Link to post

I have just installed the redownload, computer is asking for "Authorization code" what is this????

found it, in email


James Stump

Share this post


Link to post
  • Tom Allensworth,
    Founder of AVSIM Online


  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Donation Goals

    AVSIM's 2020 Fundraising Goal

    Donate to our annual general fundraising goal. This donation keeps our doors open and providing you service 24 x 7 x 365. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. We reset this goal every new year for the following year's goal.


    53%
    $13,405.00 of $25,000.00 Donate Now
×
×
  • Create New...