Hello,

 

This is my first post on any part of the avsim forum so first and foremost, I'd like to thank PMDG for the brilliant 777 and 737 products I've so far bought for FSX for working flawlessly - it really has been money's worth.

 

However, I'm extremely concerned having just bought the P3D version of the 777 released yesterday, after having paid for it and obtaining receipts from both Paypal and PMDG themself, My download link no longer works and this purchase is not shown in my orders. The strange thing was, the link WAS working yesterday and even managed to download the 777-200LR/F for P3D.

 

Apologies if this isn't the right place to post, I would be grateful for any help you could provide with a little patience for a new poster.

 

Thanks!

 

Ed.

support.precisionmanuals.com

Ed-

 

Peter's recommendation is a good one.

 

If you happen to have your ORDERID handy- put it in this thread.  I can take a look for you also.

 

No worries- if something went sideways we will get you sorted out just as quickly as we can.

Thanks ever so much to both responses, the issue was resolved after sending out a support ticket.

 

Thank you so much once again for the quick and helpful response.