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Cannot find my order in my account

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Hi all

I bought the 777 200 almost 2 years ago. I wanted to update to latest version,but my order does not show in my account. 

I emailed support 45 days ago.No reply.

Can you please advise how I can retrieve the order and update .


Thank you.







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No one can possibly help you unless you post your full name.  This is also a requirement in the PMDG forums.


Also, PMDG does not provide support via email.  Go back to their web page and click on the link for PMDG Product Support.  Open a trouble ticket and they will help you out.

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