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No Prompt for Activation

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Hello All,

 

I just purchased a new graphics card and decided to nuke my entire system and start from scratch. I also took the opportunity to upgrade to Windows 8.1 which I think I may regret, but that's a another topic all together. I installed Prepar3d v2.5 and did a few tests with the default aircraft etc.. I then installed the NGX 800/900 base package. The install went fine however I was never prompted to enter my activation code. The NGX loaded up on the runway with the VC completely unusable. I thought maybe the activation prompt window was hiding behind the simulator window but I could not find it. I attempted to uninstall / reinstall the NGX again but still no activation prompt.

 

I did open a support ticket with PMDG on the portal but thought maybe someone on the forum here might have a suggestion. I'm using the latest installer from PMDG version 1.10.6461.

 

Thank you all in advance.

Benjamin Nash

AMD Ryzen 9800X3D, 64GB DDR5 RAM CL30, Asus ROG Strix 4090, Asus ROG x870E Hero Motherboard, Samsung 9100 Pro 2TB PCIE5 NVME SSD, LG OLED C1 48" 

 

 


I attempted to uninstall / reinstall the NGX again but still no activation prompt.

 

I guess you didn't read the file included in the installer's zip PREPAR3D USERS READ ME.  That may solve your problem.

Dan Downs KCRP

  • Author

Thanks Dan, and your right, I didn't read the readme file. Lesson learned! I'm sure this will solve my issue.

 

Thanks for the help

Benjamin Nash

AMD Ryzen 9800X3D, 64GB DDR5 RAM CL30, Asus ROG Strix 4090, Asus ROG x870E Hero Motherboard, Samsung 9100 Pro 2TB PCIE5 NVME SSD, LG OLED C1 48" 

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