completed the flight en no crash to desktop till now.

okey,

 i was flying again and after 4-5 hours prepar3D was Freezing

 

Now I found the problem

Naam van toepassing met fout: couatl.exe, versie: 3.1.0.3525, tijdstempel: 0x578f9855
Naam van module met fout: ntdll.dll, versie: 6.1.7601.23418, tijdstempel: 0x5708a73e
Uitzonderingscode: 0xc0000374
Foutoffset: 0x000ce843
Id van proces met fout: 0xb14
Starttijd van toepassing met fout: 0x01d1e4c00c67c9a2
Pad naar toepassing met fout: F:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fsdreamteam\couatl\couatl.exe
Pad naar module met fout: C:\Windows\SysWOW64\ntdll.dll
Rapport-id: d12577e1-50fa-11e6-9e45-d05099267141

 

 

Pad naar toepassing met fout: F:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fsdreamteam\couatl\couatl.exe

 

This error was caused by the security software 'couatl.exe' for FSDT and FlightBeam products.  Download the latest Addon Manager from FSDT (download is shown whenever you click on any product) and install.  There are changes/updates to their products and most of the time the product is upgraded while you are running your simulator but sometimes, this causes an error and the sim crashes.

 

Best regards,

i have already the latest version of addon manager.

Most likely not.  I've had two or three updates this week alone.  In any case, if you do not want to download and install the latest, go to the Menu in P3D and select Addon Manager and then click on Couatl.  Once Couatl is open, click on Restart Couatl.  If it is not there, then you will have to reinstall the Addon Manager.

I installed the latest version from the website and still have the same problem.

Then you will have to go to their website forums and ask for assistance.  There is no other solution to this problem.  Software developers must have a security system to protect their investments.  FSDT and FlightBeam use couatl.  Evidently your product was not properly registered.

I've already registered but still waiting for admin approval.

Hi folks

 

this is the answer from FSDT

 

 

Your problem is not caused by any of our products or GSX. Yes, I can understand that, just because you see a crash report from Couatl.exe, you are assuming it was the cause but in fact,  it's the victim of it.

You said you had a Crash to Desktop and Couatl.exe, by definition, being an external .EXE, CANNOT (not even in theory) crash your sim. Only an in-process .DLL, like an airplane Gauge for example, can do that.

So, the crash log only indicates that, your sim crashed to the Desktop ( it would have crashed anyway ), most likely because it exhausted its memory after a long flight, and BECAUSE of this, the sudden shutdown made Couatl.exe to crash, most likely because it was never able to receive message from the sim announcing a shutdown so it could shutdown itself properly.

 

and this is a new log after another crash (freezing with windows error report)

Foutbucket 933228502, type 25
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: Prepar3D.exe
P2: 3.3.5.17625
P3: 5758bb31
P4: ntdll.dll
P5: 6.1.7601.23418
P6: 5708a73e
P7: c0000005
P8: 00032751
P9:
P10:

Bijgevoegde bestanden:
C:\Users\Olivier\AppData\Local\Temp\WER4A90.tmp.WERInternalMetadata.xml

Deze bestanden zijn mogelijk hier beschikbaar:
C:\Users\Olivier\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_dfb94ff02d16e88d74748d1cb7b64a82b6bd4110_13c1ecc9

Analysesymbool:
Opnieuw zoeken naar oplossing: 0nRapport-id: 1e7bea14-53b0-11e6-80b6-d05099267141

 

I found it !! FS2CREW pmdg777 was the cause of the crash. this night flown from Brussels to Cancun with no error / freeze.