i will uninstall PMDG products and re install , and will see if that correct the problem

 

It will not. If that were a fix, we would definitely tell people to do so.

Waiting. Purchased a 737 version yesterday. Activation not possible. Some compensation would be appreciated..

http://www.avsim.com/topic/492237-23jul16-oops-seems-we-still-have-activation-server-issues/

ok problem resolved

 

thanks pmdg

Hi PMDG,

 

I just installed the 737NG Base in P3dv3.3.5. When I chose the 737, the activation window popped up. I entered my product code but got a "unable to connect to activation server", then got "you do not have a valid license for this product".

 

I remember deactivating the product via the FMC before uninstalling more than a year ago. I Installed the 777 last week and had no problems with activation.

 

Thanks for any help

 

Fly safe

 

 

"unable to connect to activation server"

 

This usually means that there is a firewall issue between you and our server. This could be on your computer, your router, or at your ISP.

 

 

 

"you do not have a valid license for this product"

 

This usually means that you've typed the key incorrectly, but I'm willing to bet that solving the first issue will solve this.

Hi Kyle,

 

I tried multiple times with the same result. Nothing has changed with firewall. I copy and paste serial number, not type.

 

As mentioned I Installed the 777 last week and had no problems with activation. I will give it another go this morning.

 

Fly safe