Hello.

 

So over the last 2 weeks my ASN as been crashing.. 

 

Heres the event viewer logs.  I also have the activesky log too, but not sure if allowed to post here due the serial number ???

 

many thanks

 

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2016-08-27T16:48:13.494412100Z" />

  <EventRecordID>7272</EventRecordID>

  <Channel>Application</Channel>

  <Computer>DESKTOP-CDP6ROF</Computer>

  <Security />

  </System>

- <EventData>

  <Data>ASNext.exe</Data>

  <Data>1.0.6010.21922</Data>

  <Data>5761b655</Data>

  <Data>KERNELBASE.dll</Data>

  <Data>10.0.14393.0</Data>

  <Data>57898e34</Data>

  <Data>e0434352</Data>

  <Data>000d96c2</Data>

  <Data>e84</Data>

  <Data>01d20054d98d99c2</Data>

  <Data>C:\Program Files (x86)\HiFi\ASNext_P3D\ASNext.exe</Data>

  <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>

  <Data>d2e80506-9f76-4f78-ac6d-09830b1d865f</Data>

  <Data />

  <Data />

  </EventData>

  </Event>

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name=".NET Runtime" /> 
<EventID Qualifiers="0">1026</EventID> 
<Level>2</Level> 
<Task>0</Task> 
<Keywords>0x80000000000000</Keywords> 
<TimeCreated SystemTime="2016-08-27T16:48:11.336792900Z" /> 
<EventRecordID>7271</EventRecordID> 
<Channel>Application</Channel> 
<Computer>DESKTOP-CDP6ROF</Computer> 
<Security /> 
</System>
- <EventData>
<Data>Application: ASNext.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.OutOfMemoryException at #=qZDISEXunrI4aHF2tZph3jbCU$$hcNVY5KMmjyLgf6JNlK02Hw2YzMqynn533N5d0RwH86I2f6aq$EpFAaxzzxA==.#=qMUiWih9s772te_SR75t11A==() at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()</Data> 
</EventData>
</Event>

 

Hi Pete,

Please open a ticket at http://support.hifitechinc.com with these and your order details and we'll investigate.  Please also provide a log export from ASN as well as info regarding how you are using ASN when these crashes occur (i.e. left on map screen during flight?  Minimized?  etc..).  Thank you.