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Cedric Sin

P3D 3.4.9 NTDLL crash

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Dear all,

 

I've had a crash which troubles me a lot. My P3D crashes during all flights from Hong Kong to Europe, it happens at around 4-5 hours in-sim-time. It doesn't happen on all long haul flights though as I flew from Hong Kong to Sydney without problems. I checked the event log and it indicates an ntdll crash. I have reinstalled windows, P3D, and updated my drivers, however it still happens to my sim. If someone has a clue it would be much appreciated.

 

I used PMDG 777, GSX, OpusFSI and IVAP. Only scenery installed are Aerosoft EDDF V2, Aerosoft LSZH, T2G VHHH, FlyTampa Kai Tak, Dragoneye Hong Kong.

 

My hardware is a Core i5 750, GTX950 with 1T hard drive.

 

Here's my log

 

Faulting application name: Prepar3D.exe, version: 3.4.9.18400, time stamp: 0x57d9b14e
Faulting module name: ntdll.dll, version: 10.0.14393.206, time stamp: 0x57dacde1
Exception code: 0xc0000374
Fault offset: 0x000d9841
Faulting process id: 0xdc8
Faulting application start time: 0x01d222cb1fd1c07b
Faulting application path: D:\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e14db1c2-6749-4378-8046-0b83194cef5b
Faulting package full name: 
Faulting package-relative application ID: 
 
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2016-10-10T10:00:54.734349200Z" />
  <EventRecordID>3179</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Cedric-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Prepar3D.exe</Data>
  <Data>3.4.9.18400</Data>
  <Data>57d9b14e</Data>
  <Data>ntdll.dll</Data>
  <Data>10.0.14393.206</Data>
  <Data>57dacde1</Data>
  <Data>c0000374</Data>
  <Data>000d9841</Data>
  <Data>dc8</Data>
  <Data>01d222cb1fd1c07b</Data>
  <Data>D:\Prepar3D v3\Prepar3D.exe</Data>
  <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
  <Data>e14db1c2-6749-4378-8046-0b83194cef5b</Data>
  <Data />
  <Data />
  </EventData>
  </Event>

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I have reinstalled windows, P3D, and updated my drivers, however it still happens to my sim. If someone has a clue it would be much appreciated.

 

See the AVSIM CTD Guide, pages 33, 34 for possible solutions.  If you have MyTraffic6 installed, disable mytrafficmil.bgl by renaming it to mytrafficmil.orig.  File is located in my MyTraffic folder/ Scenery.

 

Best regards,

Jim

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I'm running the updates with driver booster now, no traffic installed so that shouldn't be the problem. Hopefully it works

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Updating hardware drivers is extremely important and has fixed many CTD's.  Good luck!

 

Best regards,

Jim

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