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Hello,

 

I am experiencing Fatal Errors within P3D v3 running Windows 10 and while connected to VATSIM via VPilot.

 

I don't know how to interpret this error which is listed under .NET Runtime:

 

Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 6035D500

 

Any help would be appreciated.

 

Thanks,

 

Connor


Additionally here is some more info:

 

Faulting application name: Prepar3D.exe, version: 3.4.14.18870, time stamp: 0x581239e2
Faulting module name: nvwgf2um.dll, version: 21.21.13.7595, time stamp: 0x582cfb8f
Exception code: 0xc0000005
Fault offset: 0x00c3d500
Faulting process id: 0x1ef4
Faulting application start time: 0x01d25ef90bddfb0e
Faulting application path: C:\Prepar3D\Prepar3D.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_410e5247be0e5f00\nvwgf2um.dll
Report Id: 5290046b-2a82-42f4-bd05-b3913a730ddc
Faulting package full name: 
Faulting package-relative application ID: 

And a little more:

 

Fault bucket 108646278503, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: Prepar3D.exe
P2: 3.4.14.18870
P3: 581239e2
P4: nvwgf2um.dll
P5: 21.21.13.7595
P6: 582cfb8f
P7: c0000005
P8: 00c3d500
P9: 
P10: 
 
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREA93.tmp.WERInternalMetadata.xml
 
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_b1455b4185bea9b844f8f536251db5799657ab1_b7731188_14cec00f
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: 5290046b-2a82-42f4-bd05-b3913a730ddc
Report Status: 0
Hashed bucket: 56d75acb6a9f2578ea048c7b1c24b651
 
I apologize, I simply don't know how to interpret any of this.

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A video card driver was the cause of the crash.  Recommend you reinstall your video card drivers with Admin privileges.  The latest drivers are 376.48 (I think.  They keep finding bugs).  Your driver is 375.95

 

One member fixed this by uninstalling GEForce Experience.

 

Best regards,

Jim

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Jim,

 

Thank you. I know I don't have GeForce Experience installed. I will remove my old driver and install the latest.

 

Thanks again!

 

Connor

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I know I don't have GeForce Experience installed

 

That may be the problem.  NVidia gets very upset when you do not install their spyware! 

 

Best regards,

Jim

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That may be the problem.  NVidia gets very upset when you do not install their spyware! 

 

Best regards,

Jim

 

In that case, I will install it and give it a shot both installed and uninstalled.

 

Thanks!

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NVidia gets very upset when you do not install their spyware!

 

Given how many hundreds of people run nVidia hardware and drivers without the GF Experience, I imagine we would have seen lots of reports of that by now.

 

Cheers!

 

Luke

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Interesting as many others have had this same BSOD/CTD and it was fixed by reinstalling their drivers (and did not have the FTDi 717 installed).  So, is everyone who installed the FTDi 717 having a BSOD with the nvwgf2um.dll as the faulting module?

 

Best regards,

Jim

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I spoke with a gentleman who was experiencing the exact same issue with the 717. On the other hand another user was experiencing it only upon night flights. I can't find the consistency, but they claim to be working on it.

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