Hi all,

I downloaded and installed the 747v3 last night. During installation, there was a box that popped up saying some Microsoft software had to be installed. After a few seconds the box message changed and said it could not reach Microsoft and try again later. I searched the PMDG forums but didn't find any clues.

What software failed to install, and how do I get it from Microsoft?

Thanks in advance,

dan davison

 

Google DirectX standalone installation, download it and install manually.

This is probably the Microsoft DirectX installer.  It happens to me every time I allow the PMDG installer to launch the Microsoft DirectX installer.  I asked about it and I found that it is a Microsoft problem, notice the log file that the error message refers to has nothing relevant to the event.  Others see this as well, and I've just let it fall into the category of "don't care" and click CANCEL every time the Microslop installer runs.  Once you have the DirectX you don't need to reinstall it, and I believe Windows 10 comes with it as default.  Just keep on flying and forget this one.

By the way, I tested it and if the DirectX driver is not there the installer does its job and closes without error.. so if you get an error and the PMDG looks okay then it's just a false positive.