Pro ATC/X problem - new user.

[Heathrow to Dublin 1]

I just bought Pro ATC/X and I'm having issues as a new user.  Can anyone shed some light?

I received some weird instructions that messed up my flight into Paris from London.

1) On Vectors to FAF into CDG  - receive message "turn xxx proceed on course"!????  Followed by immediate "turn xxx - cleared ILS approach".

2) After being cleared approach and on loc/gs - message "climb to 5000 feet"??? 5000 feet was the intercept altitude.  At this point I'm descending on the g/s at 3000 feet.  Then contact tower, at this point I am too high to land because I complied with the order.  There was no interfering traffic on the moving map. 

What is going on?

 

Another issue:

I do not get a STAR clearance by name.  I only get the transition name.  I've done flights to Dublin and Paris, and both times the STAR in my plan was not mentioned once.  For example, into EIDW: Cleared KERAV transition - no mention of STAR.  Same in Paris on the Bibbix STAR - cleared XXX transition.

Thanks - I hope this software wasn't a waste of money and that I'm doing something wrong here....

 

[Bobsk8 12,550]

Register on their forum and they will help you.  http://www.pointsoftware.de/proatcxforum/forum/

[Heathrow to Dublin 1]

Right, heh.  Thanks :)

 

[SierraHotel 976]

And save the log file and post it on the forum with your message.

[JESUS_LOSPI 0]

Hi,

 

Just an advice: if you want to flight liners following the published procedures, do not include the SID nor the STAR in your fp. Just be sure you start in the last wp of a SID and the end is the entry point of a STAR. The PRO ATC will assign the correct SID (dep clearance) and STAR (approach) according to winds.

Best regards

[Heathrow to Dublin 1]

10 hours ago, JESUS_LOSPI said:

Hi,

 

Just an advice: if you want to flight liners following the published procedures, do not include the SID nor the STAR in your fp. Just be sure you start in the last wp of a SID and the end is the entry point of a STAR. The PRO ATC will assign the correct SID (dep clearance) and STAR (approach) according to winds.

Best regards

ah, I was going to try that actually, thanks for confirming.  I had the STAR transitions in my FP.