Redglyph

TrackIR not working, not enabled by ChasePlane

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Hello,

 

ChasePlane does not activate TrackIR.

 

Just installed ChasePlane, which was a kind of a rodeo. Just to make sure it's normal,

- I had to install VFXCentral, which then updated itself (why not providing the latest version directly?),

- from there I could install ChasePlane, which then updated itself (why not downloading the latest version directly?),

- this leads me to a version 0.2.26 Alpha, I couldn't find a version to confirm it's the latest, should be OK (?).

 

When it was installed, it removed all the settings and configuration of Ezdok, so I can't get back to this one should ChasePlane fails.

I have started P3D 3.4 (latest version), and I'm trying to configure an on-board camera. The menus are not really intuitive but I don't think I've done something bad. Normally TrackIR is enabled, Chaseplane is enabled, yet my TrackIR is not activated by any program (only the left LED is on, meaning it sees the IR, but there is no program hooked to TrackIR).

I have tried to restart P3D several times, it correctly launches Chaseplane, if I middle-click the chaseplane menu appears, it's shown as enabled. If, in the Controls tab, I select the different icons on the top right (on board, outside, ...), it correctly - I guess - switches the views in P3D. So it seems installed, it just does not connect to the TrackIR driver (version 5.4).

How can I use TrackIR with ChasePlane? From what I saw here, it seems straightforward.

 

Thanks for any help

 

EDIT: I've updated TrackIR from 5.4.1 to 5.4.2 and now TrackIR is activated when I start P3D. But it's even worse.

Firstly, just to make sure: it's not clear exactly when chaseplane is enabled or not, but I'm assuming that I enable it by middle-clicking then clicking on "Global enable" when this button is green, so that when I middle-click again and see "Global disable" in red, it's now enabled.

If I do that, the view is shifting rapidly and repeatedly between two positions, which makes it completely unusable.

If I disable chaseplane, TrackIR is working fine.

Is this compatible with TrackIR 5?

 

 

EDIT 2: it seems random, I can't seem to launch P3D with TrackIR activated anymore.

I've also seen in the "What's new" part of chaseplane that the latest version was 0.2.28 (17-05-14, I suppose it's 14 May?), yet my version is 0.2.26. How can I update manually, obviously the update after installation failed to fetch the correct version.

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I'm suddenly experiencing the same "random" TrackIR 5 connection by ChasePlane (ver 0.2.30).   Close ChasePlane completely, restart ChasePlane a couple of times and it finally connects.

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I shut it down every time. Actually it only activated once, and that time it seemed to fight a fixed position, hence the shaken view.

Either there is a specific installation procedure, or Track IR isn't supported yet.

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Perhaps one question is whether the TrackIR device already activates when Chaseplane is launched, for ex. if it's launched separately before P3D? Or does it only activates when P3D is started?

But nope, even after rebooting, or uninstalling TIR, removing all files, re-installing it, impossible to get anything.

The only one time it was active was with a P3D profile, so I doubt it was controlled by Chaseplane.

I would uninstall and re-install Chaseplane to try one last time, but I have to find what it did to my Ezdok configuration files first (any idea?). I'd like to be able to revert to something that works, at least :/

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Good catch guys,

Try the latest version, should be fixed. Sorry for the inconvenience

Regards,
Keven

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I have the latest version 0.2.31.

I have uninstalled it, uninstalled TrackIR, reinstalled both, it's simply not working.

I have also tested what you suggested in another thread, 1) launching Chaseplane, 2) launching TrackIR, 3) P3D, but no joy.

 

So, is it supposed to activate TrackIR directly when launching Chaseplane? That would save me time to test.

 

I've tested TrackIR with other sims, like DCS or XPlane 11, it's working fine. But now if I uninstall Chaseplane and start P3D alone, I don't have TrackIR support anymore, it has apparently messed up the configuration quite a bit.

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2 minutes ago, Redglyph said:

I have the latest version 0.2.31.

Latest is now 0.2.32

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That's 3 versions in one hour :D - thanks by the way :)

But yep, I have it, and it's not working either.

So,

1) is it supposed to activate TrackIR directly when launching Chaseplane? That would save me time to test.

2) is there any log I can send or post here?

EDIT: and 3) is it normal that if I don't start Chaseplane and disable the auto-load, there is no more TrackIR support in P3D? That could be a hint. Or is Chaseplane handling the TrackIR driver?

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22 minutes ago, Redglyph said:

That's 3 versions in one hour :D - thanks by the way :)

But yep, I have it, and it's not working either.

So,

1) is it supposed to activate TrackIR directly when launching Chaseplane? That would save me time to test.

2) is there any log I can send or post here?

EDIT: and 3) is it normal that if I don't start Chaseplane and disable the auto-load, there is no more TrackIR support in P3D? That could be a hint. Or is Chaseplane handling the TrackIR driver?

  1. TrackIR should initialize with ChasePlane regardless of the launch order. On my end, TrackIR initializes 100% of the time regardless of the launch order
  2. There is no TrackIR-related data in the Report file. I can include the detection states but it would be the same as looking at the top-left corner of CP for the TrackIR label.
  3. CP disables the default bridge between TIR and P3D to prevent conflicts. You can try reinstalling TIR or restoring the Simconnect.manifest files in the TIR root directory and see if that bridge is restored.

Thank you for your patience and involvement toward fixing this issue!

Regards,
Keven

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Thanks for your help as well!

I saw that if I rename the simconnect files in my TrackIR installation directory back to simconnect.manifest and simconnectSP2.manifest, I have TrackIR again in P3D. But if I launch Chaseplane from there, the view is shaking again. So I left those files renamed, at least I see how it connects to P3D.

I never, ever, saw TrackIR activated (right LED on) when launching Chaseplane alone (with TrackIR software running after or before).

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Just to make sure I used the correct address, did you receive my email?

I think the "+TrackIR" indication in the top right corner, which appears when I start the TrackIR software, is an interesting hint that Chaseplane sees the TrackIR, but somehow it doesn't use its inputs to drive the camera view. My settings for TrackIR are on, though.

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6 hours ago, Redglyph said:

Just to make sure I used the correct address, did you receive my email?

I think the "+TrackIR" indication in the top right corner, which appears when I start the TrackIR software, is an interesting hint that Chaseplane sees the TrackIR, but somehow it doesn't use its inputs to drive the camera view. My settings for TrackIR are on, though.

I'm having the same issue with CP 2.32

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19 hours ago, Maury Pratt said:

I'm having the same issue with CP 2.32

Make sure to launch the sim, this LED only lights up when it has actually started.

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Thanks for your help; I've just realized TR5 isn't working in P3D v3.4.22 (Windows 10) at all. When I open TR5 only the left green light is on though head tracking and both F9 and F12 work normally (should both LEDs be on?) Then starting P3D still only the left light is on -- the right green LED is off so evidently TR5 isn't connecting to P3D. I've ensured both the required simconnect programs are installed (and all other add-ons using simconnect are ok). I've searched numerous forums for advice but found nothing helpful. I'm using TR's Prepar3D profile and have tried TrueView both on and off. I'd appreciate any diagnostic advice you or others may suggest.

BTW, TR5 was working ok with P3D and CP previously but some change I've made since then that I can't recall might be the cause..

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Keven will do a better job of helping you than me but I can tell what I saw.

Both LEDs should be on, the right one indicates the client program (P3D, or Chaseplane) is using TrackIR to move the camera view, the left indicates TrackIR sees your clip and so, your head position.

P3D shouldn't connect itself to TIR, only Chaseplane, when it does you'll have a specific "FSFX" profile in the TIR titles, and not "P3D", so are you sure it wasn't using that profile before? By the way, CP will rename the simconnect files in the TIR directory to make sure this doesn't happen. Perhaps all this is specific to the latest versions, I didn't have it before.

From what I gathered, if you see on the top left corner of the CP window the aircraft symbol and "+TrackIR", it means that it has connected to TIR. When I close the TIR program, there's only an aircraft symbol there (not sure it helps, but it gives an indication).

The right LED only lights up when the sim has started, not before (not even in P3D's menu where you specify the airport, the aircraft and so on), this was a bit misleading for me and I thought it wasn't working though it was probably OK after 0.2.32.

If you try to reinstall TR, first check that it's a recent version that saves the profiles in your %USERPROFILE%\AppData\Roaming\NaturalPoint\TrackIR 5. If that's not the case, it's probably a previous version that still saves the profiles in the program's installation directory, changes are they'll be erased with a re-installation or an update (I had the problem once...). So make a backup first!

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Well, this is embarrassing :blush: I finally tried the obvious and uninstalled/reinstalled TR5. Works like a charm now.

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Sorry, one more thing: Though TR5 is now working with CP, the P3D view is jittering and seems to be locked. I'm using the FSFX profile and CP Preferences Camera is set to Enable TrackIR.

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Well, by closing CP (with P3D running) and reopening CP the problem vanished. Seems to be ok now. Thanks

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9 hours ago, Maury Pratt said:

Well, by closing CP (with P3D running) and reopening CP the problem vanished. Seems to be ok now. Thanks

That would probably be CP having renamed the simconnect to avoid a conflict with P3D.

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