July 12, 20178 yr Hello, I'm trying to get some help with the password reset feature on the website so that I can actually manage my account. So far, it doesn't look like I'm getting anywhere because when I hit "reset my password," nothing happens after it says it's sent me the link to get it reset. I've checked my junk mail, spam, etc..., folders and I've had no luck. Does anyone on here know how I can get some help with this? I'd like to reinstall my PrepitFX for the 737 Immersion. Thanks in advance! Russ
July 12, 20178 yr the password reset option feature has been broken for awhile now, only option is send a support ticket in if you know the password of course which is different to the forum one. Or if any of the mods that happen to read this might help you I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card, RM850 power supply Peter kelberg
July 12, 20178 yr Author Gotcha. Yeah, I'm asking for help but so far it doesn't seem to be coming. Would be great to get this working! Russ
July 12, 20178 yr Commercial Member The Reset password function works as intended. Maybe your email service provider is blocking the email for some reason. Contact us via our support page and we will sort it out with you. Regards, Keven Keven Menard Technical Director, //42.
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