Midnight Music

New install of P3D V4 and NGX fails to launch

5 posts in this topic

I just did a fresh install of the latest version of P3D V4 and all is running great. I installed the 737-800 base package and it installs just fine. I made sure simconnect is active and I installed everything as administrator. P3D V4 is running fine and planes are launching just fine. The aircraft preview section shows the PMDG 737 base models are there, but when I select one of them to load, P3D V4 shuts down to the desk top. What's wrong? Can anyone suggest to me a way to repair this? Is there a missing file somewhere? I am totally baffled. I've never encountered this before. Any help will be very much appreciated.

 

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The first place I'd look is the dll.xml.  The PMDG Knowledge Base has an article that might help you with this, and there is always PMDG Product Support at http://support.precisionmanuals.com

How about the Operations Center, is that working for you?  If not, I would suspect an AV software running interference.

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I suspect you are correct. It may well be a corrupt dll.xml file. I see from reading Elaine Dixon's advice on P3D V4 to maybe delete certain folders in P3D V4 to rebuild them properly. I may try that.

The PMDG operations center works fine, so I don't think it is a virus. I have AVG configured to ignore the P3D installation.

The dll.xml file in Program Data has the following lines for PMDG

<?xml version="1.0" encoding="Windows-1252"?>

<SimBase.Document Type="AceXML" version="3,0" id="dll">
    <Descr>AceXML Document</Descr>
    <Filename>dll.xml</Filename>
  <Launch.Addon>
        <Name>XMLTools64</Name>
        <Disabled>False</Disabled>
        <ManualLoad>False</ManualLoad>
        <Path>XMLTools64.dll</Path>
        <DllStartName>module_init</DllStartName>
        <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>PMDG_HUD_interface</Name>
    <Disabled>False</Disabled>
    <Path>PMDG\DLLs\PMDG_HUD_interface.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>RAASPRO</Name>
    <Disabled>False</Disabled>
    <Path>.\RAASPRO\RAASPRO.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
</SimBase.Document>

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Dan was absolutely correct. It was a damaged dll.xml file. I found in the P3D Tips and Tricks section of these forums Elaine Dixon's steps for a repair of a P3D installation. I followed them to the letter and it completely cleaned up my installation to a proper state. Now the NGX launches properly. I am posting this here in case it might help someone else searching for these answers.

I did run the PMDG installation repair as well before loading the 737.

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16 hours ago, Midnight Music said:

It was a damaged dll.xml file.

Thanks for reporting back, this will help others and Elaine was so active and supportive that LM made her a moderator for their forum.  She puts out good advice.

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