I made a post in the joystick and hanger chat section but so far haven't got anywhere. I then realized this might be a better forum to post in! :)

I'm trying to order a 737 yoke from ace, has anyone had dealings with them? On Facebook it says they usually respond within an hour but I messaged then days ago and still don't have any response. Tried email too. I love a time from them but the slow response to sales enquiries doesn't fill me with confidence for support.

Anyone got and experience with them?

Chris

Yes. It takes for ever. I mean for ever. But when it arrives its dead on the actual yoke. We have the 757 yoke and love it. In fact, as we are using LevelD 767 software in the sim, I mounted an actuator that pulls the yoke back when the hydraulics are turned off. Very realistic.

Mitch

757simulator.com

I had to open a dispute with paypal before I eventually got the parts I ordered. I would honestly look somewhere else.

Chris good morning I just saw your post I own an ACE 737 Captains Pro Yoke

See me thread below

https://www.avsim.com/forums/topic/506984-ace-737-pro-line-captains-yoke-arrived/

I will say the yoke is fantastic I love it zero complaints about it, the customer service end needs some tweaking my guess is they are a 2-3 man operation. They really lack the communication IMHO to keep up with customers.

I was going to order from Agronn Simulations out of Turkey but they were approx. 2 months longer than ACE, thus the reason why I ordered ACE.

If I was to do it again I would 1st See how far out Agronn is with a yoke and if it’s 2-3 months go with them, if not try Ace again and email them as well.

 

My yoke arrived when I was told it was so I am happy with that.

 

Good luck

Sean