hi!

 

when i start loading the PMDG center I have this :

 

An exception has occured!

Please contact PMDG support by submitting a ticket at http://support.precisionmanuals.com for help with resolving this issue.
Press "Copy to clipboard" below and then paste the information into your support ticket.
Additionally, a log file has been created at:
c:\users\jules\appdata\roaming\pmdg\pmdg operations center\PMDG Operations Center.log
Please attach this file to better help us fix this issue.

The application will now exit.

11/30/17 02:27:54     Exception:  Access Violation at 0x0
003C0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +00023F8D  (403C80, 7571EE20, 3E4623)
003C0000  C:\Program Files (x86)\PMDG Operations Center\PMDG Operations Center.exe  +00026D46  (80000010, 110, 1)
773D0000  C:\WINDOWS\System32\USER32.dll  +0003342B  (180702, 110, F0596)
773D0000  C:\WINDOWS\System32\USER32.dll  +0000ABF8  (3E62E0, 180702, 110)
773D0000  C:\WINDOWS\System32\USER32.dll  +0000A2B7  (180702, 110, F0596)
773D0000  C:\WINDOWS\System32\USER32.dll  +0000A175  (1488ED0, 0, 110)
773D0000  C:\WINDOWS\System32\USER32.dll  +0003342B  (180702, 110, F0596)

6 minutes ago, jules744 said:

Please contact PMDG support by submitting a ticket

That is what I do.  I find it much easier to contact support with a ticket.   I have found them to be extremely helpful and easy to deal with. 

blaustern

how do you do ?

1 hour ago, jules744 said:

how do you do ?

Click on the link in your original post and it will take you to support.  In the upper right hand corner click on "Register", complete the form. 

blaustern

23 hours ago, jules744 said:

when i start loading the PMDG center I have this

This link might help -