Need to give a shout out to the great customer service I received from PCAviator when updating all my old Carenado GA aircraft to V4.  Thanks also to Carenado for providing the updates of course, but I felt the quick response and no hassle method from PCAviator was worth a shout out from a grateful customer.  Placed an email to them last night with the info from my old (some 5 years old) planes that I could no longer fly.  Today I get an email back from PCAviator with the codes I needed to update these birds.

Below you see a spreadsheet I keep of all (well most as it's a work in progress, hehe) of my Simming purchases.  I filter/sort them when I need to pull up some quick info.  This view filters out all but Carenado planes bought from PCAviator.  As you may have noted, I bought 3 of them 5 years ago to the day...LOL...shows I cash in on the holiday season Carenado sale. :)  This year I only purchased one net-new one...the CJ2 (really liking her so far).

So....thanks to the efforts of these 2 companies, planes I have not flown in years are now sitting all shiny and new in my P3DV4 hangar with a net cost of $0.00 to upgrade....I call that a deal.  

I'm grateful to both companies...thanks again PCAviator and Carenado!

 

isn't PCAviator the same as MegaSceneryEarth? Did not know PC Aviator had anything to do with aircraft....

Online retailer of many simming products from aircraft, scenery, books, videos, hardware....

I am experiencing last week and this week a different experience on customer service in regard to upgrading some MegaScenery Earth states from V2 to V3. Have submitted two separate requests for support by completing support request boxes on the PC Aviator site, four days apart, and after a following phone call to "sales" I sent an email  to the "boss" and still no support or replies. I do not usually vent, but my customer support experience over 9 days has been well below par.  There is a current sale undereway for MSE3 and the poor service is costing them extra sales from me.