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Download Issues

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I have the 777/200R/F boxed edition on my computer, I purchased the 777/300 but when I try install it to my computer I get a message saying I have to update my base edition of 777/200R/F and it will not install, the message appears after the RUN sign appears. Don't no ware to go from here can u help

Thank you

William Leathley

Well William, you probably have an out of date version of the 777. Open up PMDG ops center and it should show you need to update your base version. That's  probably why you cannot install the 300.

your best place to get help. Send a support ticket to PMDG from here 

https://support.precisionmanuals.com/Main/

 

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1 hour ago, Buffalo Bill said:

I have the 777/200R/F boxed edition on my computer, I purchased the 777/300 but when I try install it to my computer I get a message saying I have to update my base edition of 777/200R/F and it will not install, the message appears after the RUN sign appears. Don't no ware to go from here can u help

Thank you

William Leathley

If you purchased from Aerosoft, that is where you can get the update.  I don't have the links or specific info but you I know you do have to go to the point of sale to get an update.  Once you get the update, uninstall the old version, install the new version, and run the Operations Center to check for any on-line updates.

Dan Downs KCRP

  • Author

Thanks for the reply's guys ill try that and let you no how I get on

Thank You

William Leathley

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