Mike Monty

Can't Login on the PMDG Website

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I'm registered with PMDG under the old password system where all you needed was a User Name and a Password...both of which I have.  Under the new system, PMDG wants to send me a code by email through which to reset my password.  Unfortunately they don't appear to have my email address on file.  How can I login without having to create a new account?

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30 minutes ago, Mike Monty said:

I'm registered with PMDG under the old password system where all you needed was a User Name and a Password...both of which I have.  Under the new system, PMDG wants to send me a code by email through which to reset my password.  Unfortunately they don't appear to have my email address on file.  How can I login without having to create a new account?

Create a new account at PMDG Product Support (  http://support.precisonmanuals.com ) with your current email address.  Submit a ticket with your old email and explain the problem.  They will set you up.

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24 minutes ago, Mike Monty said:

Since I am registered on the Support Portal at http://support.precisonmanuals.com/, but not the PMDG main website at https://www.precisionmanuals.com/index.html, it would appear that they each require their own separate logins and accounts.  Is that the case or am I missing something here?

That is correct, support and store are two different accounts. 

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