April 11, 20188 yr I just reinstalled my P3dv4 few days ago when I try to login to VFXCentral to install my effects I got prompted " This account was suspended, please contact us at account@(censored).com" . I've sent multiple emails to support and I still haven't gotten any response. Edited April 12, 20188 yr by Keven Menard
April 12, 20188 yr I've been trying to get hold of them as well, over a non-functioning Chaseplane. No response. Lon Duncombe
April 12, 20188 yr Commercial Member @TangoSiempre can you tell me under what name the request was made from? @Lon Duncombe can you tell me where you sent the message? Keven Menard Technical Director, //42.
April 12, 20188 yr Message sent to OldProp Support as follows: Hi Kevin: I recently did a reinstall of Windows and P3Dv4. I downloaded and started Chaseplane in Stable mode. When it informed me Stable mode did not support P3Dv4 I switched to experimental mode and restarted chase plane. Now it progresses to the initialization screen and freezes. I have uninstalled and reinstalled Chaseplane and rebooted windows but no luck. Chaseplane remains frozen at the initialization stage. Any suggestions? Best Lon Duncombe
April 12, 20188 yr Commercial Member Please send us this message via our ticket system: https://fsfxpackages.com/en/support/products/ChasePlane/ Keven Menard Technical Director, //42.
April 12, 20188 yr @TangoSiempre If your account was suspended please contact us via email for more explanation. Michaël Villeneuve-Normand Co-Founder and Developer, OldProp.
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