lukaz81

GTN 750 blank after update to 2.5.3.0

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after installing update to 2.5.3.0 from 2.4.12 screen stays blank after clicking continue button.

in version 2.4.12 everything worked perfectly.

disabled antivirus, reinstalled direct x, didn't help

 

logs:

rxpGtnSim.dll

18/07/09 18:05:54.203 11560 -    ] # rxpGtnSim64.dll version 2.5.3.0
18/07/09 18:05:54.203 11560 INFO ]
18/07/09 18:06:57.000 09104 INFO ]
18/07/09 18:06:59.640 10776 INFO ]
18/07/09 18:08:50.770 11116 INFO ] GFX Debug: enabled.
18/07/09 18:11:15.594 02576 INFO ]
18/07/09 18:11:17.783 10436 INFO ] GFX Debug: enabled.
18/07/09 18:11:35.290 04976 INFO ] GTN: 00 ..\..\src\uncertified\krnl_sim\hwm_keyboard_win32_sim.c(126) (null)
18/07/09 18:11:35.293 04976 INFO ] GTN: 900094294 002d  -44 hwm_keyboard_win32_s (126): CDP
18/07/09 18:11:37.398 04976 INFO ] GTN: 00 ..\..\src\uncertified\krnl_sim\hwm_keyboard_win32_sim.c(126) (null)
18/07/09 18:11:37.401 04976 INFO ] GTN: 900094297 002d  -44 hwm_keyboard_win32_s (126): CDP
18/07/09 18:11:38.167 04976 INFO ] GTN: 00 ..\..\src\uncertified\krnl_sim\hwm_keyboard_win32_sim.c(126) (null)
18/07/09 18:11:38.171 04976 INFO ] GTN: 900094297 002d  -44 hwm_keyboard_win32_s (126): CDP

 

rxpGTN.xpl

18/07/09 18:05:51.062 11560 -    ] # win.xpl version 2.5.3.0
18/07/09 18:05:51.062 11560 INFO ]

 

 

 

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Help AVSIM continue to serve you!
Please donate today!

today made two complete reinstalls of GTN750 and trainers, still NOGO... 😞

also made test with all other plugins disabled...

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reverted back to version 2.4.12 and tried last two versions of trainers.

GTN Version 2.5.3. and 2.4.12 both not working with both trainers... strange -> clean reinstalled intel 530 driver, nvidia driver still no go...

tested with Turbo Commander, Arrow, Turbo Arrow, DO228... other plugins disabled/enabled, antivirus on/off (nothing in quarantine nothing blocked)

 

givin up

 

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Hi,

Sorry for the delay. There seems you have the 'debug' mode enabled in the RealityXP.GTN.ini file.

please make sure to set all instances of the following setting to 0:

DebugValue = 0
LogTrainer = 0

 

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all instances set to :

DebugValue = 0
LogTrainer = 0

getting blank screen after clicking continue...

 

rxpGtnSim.dll:

18/07/23 16:20:41.551 12480 -    ] # rxpGtnSim64.dll version 2.5.3.0
18/07/23 16:20:41.551 12480 INFO ]
18/07/23 16:25:17.623 02484 INFO ]
18/07/23 16:32:35.697 05256 INFO ]
18/07/23 16:44:36.856 02940 INFO ]

rxpGTN.xpl:

18/07/23 16:20:38.579 12480 -    ] # win.xpl version 2.5.3.0
18/07/23 16:20:38.579 12480 INFO ]

 

 

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Have you installed the latest GTN Trainer 6.41.1 or is it still the older 6.21?

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I suddenly got a blank screen in GTN750 in Carenado Turbo Commander when I used WT3. But only the screen in the dashboard. When I right-clicked the popup was working.

Problem solved after a reinstall of the aircraft. So probably a plugin or another addon is the reason. In my case Aerosoft payware EVRA. I cant setup WT3 on the ground at Riga Airport in the Turbo Commander 690B.

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This sounds like a problem some customers have reported in the past with these aircraft, related to the frame.rect= setting getting reset to 0,0,0,0 in the ini file, therefore, preventing the GTN to draw.

You might want to review this setting in the ini file and compare with a saved backup / default installed file.

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this problem isn't related only to turbo commander, recently I reinstalled / updated almost all aircrafts, so rewrited all inis with theirs defaults

 

in my case both dashboard and popup window not working (both are blank after clicking continue)

 

but for example my current turbo commander 690 RealityXp.GTN.ini is:

[GTN]
; comma separated list of gauges
gauges = GTN_750_1

[GTN_750_1]
; comma separated list of render targets.
drawto = WINDOW, PANEL3D
; is the master device if true.
MasterDevice = true
; connects GPS to copilot side if true.
CopilotSide = false
; selects COM/NAV Radios '1' or '2'.
RadiosPair = 1
; uses computer time if true, simulator time otherwise.
ComputerTime = false
; reduce screen update rate by half.
ReduceRate = false
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Display = 0
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Buttons = 2
; connects GPS to HSI if true.
LinkHsi = true
; connects GPS to HSI course motor if true.
LinkCrs = true
; connects GPS to OBS input if true (LinkHsi/OBS or AutoNavSource/OBS).
LinkObs = true
; connects GPS to VOR if true.
LinkVor = true
; connects GPS to Autopilot if true.
LinkOto = true
; connects CDI key to NAV/GPS switch if true.
AutoNavGps = true
; enables automatic GPS/VLOC selection.
AutoSelect = true
; selects VLOC NAV '1' or '2'. '0' selects same source as 'RadiosPair'.
AutoNavSource = 0
; sets device power source: ALWAYS_ON,AVIONICS_BUS,MAIN_BATTERY
PowerSource = AVIONICS_BUS
; connects GPS to Shadin Air Data computer if true.
UseAirData = false
; connects GPS to Shadin Fuel Data computer if true.
UseFuelData = false
; connects GPS to Audio Panel if true.
UseAudioPanel = true
; connects GPS to Transponder if true.
UseTransponder = true
; connects GPS to RYAN 9900BX if true.
UseRyanTcad = false
; sets TCAD sound alerts volume in percent: 0 to 100.
RyanTcadVolume = 50
; sets TCAD maximum number of targets to X-Plane AI Traffic Count.
UseTcadAiCount = true
; enable device failures if true.
UseFailures = false
; uses Simulator GPS commands if true.
UseSimGpsCmds = false
; sets transponder VFR code (octal default: #1200).
VFRcode = #1200
; sets fuel type: AVGAS,JETA,JETB,DIESEL
FuelType = AVGAS
; sets ownship icon type:
; AUTO,LOW_WING,HIGH_WING,KIT_PLANE,TURBOPROP,TWIN_ENGINE,SINGLE_JET,BUSINESS_JET,2BLADES,3BLADES,4BLADES,ARROW
OwnshipIcon = AUTO
; sets TAWS type: TERR,TAWS_B,TAWS_A
TawsMode = TERR
; sets TAWS surface: HARD,HARD_SOFT,WATER,ANY
TawsSurface = HARD_SOFT
; TAWS minimum runway length (feet)
TawsMinLength = 40
; TAWS approach air speed (knots), or -1 (auto detect Vref: 100)
TawsApprSpeed = 100
; TAWS maximum flap extension speed (knots) or -1 (auto detect Vfe: 180)
TawsFlapSpeed = 180
; TAWS maximum gear extension speed (knots) or -1 (auto detect Vle: 200)
TawsGearSpeed = 200
; sets voice type: MALE,FEMALE
VoicePref = FEMALE
; sets master sound volume in percent: 0 to 100.
MasterVolume = 100
; selects the default database: 0: 'Garmin (North America)', 1: 'Jeppesen (Worldwide)'
NavDbType = 1
; selects the CPU running the trainer process: 1 to 32
; 0: last core, -1: automatic.
CpuAffinity = -1
; updates Simulator GPS flight plan if true.
LinkSimGps = false
; saves the active route as a Simulator flight plan if true.
AutoSavePln = false
; mute sound when simulator window looses focus if false.
NoAudioFocus = false
; enable video card log.
DebugValue = 0
; display Garmin Trainer logs.
LogTrainer = 0

[GTN_750_1.WINDOW]
; display window if true.
visible = false
; show screen only gauge if true.
nobezel = false
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = WINDOW
; display position and dimension (left,top,width,height)
frame.rect = 593,931,830,790
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; display mouse tooltips if true.
tooltips = false
; freeze display position if true.
locked = false
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = false
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true
; display as popout window if true (requires XP11.1).
undocked = false
; VR mode position and dimension (left,top,width,height) (requires XP11.20)
vrmode.rect = 0,790,830,790

[GTN_750_1.PANEL3D]
; display window if true.
visible = true
; show screen only gauge if true.
nobezel = true
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = PANEL3D
; display position and dimension (left,top,width,height)
frame.rect = 1218,2048,830,1024
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = true
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true

[GTN_750_2]
; comma separated list of render targets.
drawto = WINDOW, PANELS
; is the master device if true.
MasterDevice = true
; connects GPS to copilot side if true.
CopilotSide = true
; selects COM/NAV Radios '1' or '2'.
RadiosPair = 2
; uses computer time if true, simulator time otherwise.
ComputerTime = false
; reduce screen update rate by half.
ReduceRate = false
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Display = -100
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Buttons = -75
; connects GPS to Autopilot if true.
LinkOto = true
; connects GPS to HSI if true.
LinkHsi = true
; connects GPS to HSI course motor if true.
LinkCrs = true
; connects GPS to OBS input if true (LinkHsi/OBS or AutoNavSource/OBS).
LinkObs = true
; connects GPS to VOR if true.
LinkVor = true
; connects CDI key to NAV/GPS switch if true.
AutoNavGps = true
; enables automatic GPS/VLOC selection.
AutoSelect = true
; selects VLOC NAV '1' or '2'. '0' selects same source as 'RadiosPair'.
AutoNavSource = 0
; sets device power source: ALWAYS_ON,AVIONICS_BUS,MAIN_BATTERY
PowerSource = AVIONICS_BUS
; connects GPS to Shadin Air Data computer if true.
UseAirData = true
; connects GPS to Shadin Fuel Data computer if true.
UseFuelData = true
; connects GPS to Audio Panel if true.
UseAudioPanel = true
; connects GPS to Transponder if true.
UseTransponder = true
; connects GPS to RYAN 9900BX if true.
UseRyanTcad = false
; sets TCAD sound alerts volume in percent: 0 to 100.
RyanTcadVolume = 50
; sets TCAD maximum number of targets to X-Plane AI Traffic Count.
UseTcadAiCount = true
; enable device failures if true.
UseFailures = false
; uses Simulator GPS commands if true.
UseSimGpsCmds = false
; updates Simulator GPS flight plan if true.
LinkSimGps = false
; saves the active route as a Simulator flight plan if true.
AutoSavePln = false
; sets transponder VFR code (octal default: #1200).
VFRcode = #1200
; sets fuel type: AVGAS,JETA,JETB,DIESEL
FuelType = AVGAS
; sets ownship icon type:
; AUTO,LOW_WING,HIGH_WING,KIT_PLANE,TURBOPROP,TWIN_ENGINE,SINGLE_JET,BUSINESS_JET,2BLADES,3BLADES,4BLADES,ARROW
OwnshipIcon = AUTO
; selects the default database: 0: 'Garmin (North America)', 1: 'Jeppesen (Worldwide)'
NavDbType = 1
; sets TAWS type: TERR,TAWS_B,TAWS_A
TawsMode = TERR
; sets TAWS surface: HARD,HARD_SOFT,WATER,ANY
TawsSurface = HARD_SOFT
; TAWS minimum runway length (feet)
TawsMinLength = 40
; TAWS approach air speed (knots), or -1 (auto detect Vref: 100)
TawsApprSpeed = 100
; TAWS maximum flap extension speed (knots) or -1 (auto detect Vfe: 180)
TawsFlapSpeed = 180
; TAWS maximum gear extension speed (knots) or -1 (auto detect Vle: 200)
TawsGearSpeed = 200
; sets voice type: MALE,FEMALE
VoicePref = MALE
; sets master sound volume in percent: 0 to 100.
MasterVolume = 100
; mute sound when simulator window looses focus if false.
NoAudioFocus = false
; selects the CPU running the trainer process: 1 to 32
; 0: last core, -1: automatic.
CpuAffinity = -1

[GTN_750_2.WINDOW]
; display window if true.
visible = false
; show screen only gauge if true.
nobezel = false
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = WINDOW
; display position and dimension (left,top,width,height)
frame.rect = 1045,1049,830,790
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = false
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true
; VR mode position and dimension (left,top,width,height) (requires XP11.20)
vrmode.rect = 0,790,830,790
; display as popout window if true (requires XP11.1).
undocked = false
; display mouse tooltips if true.
tooltips = false
; freeze display position if true.
locked = false

[GTN_750_2.PANELS]
; display window if true.
visible = false
; show screen only gauge if true.
nobezel = true
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = PANELS
; display position and dimension (left,top,width,height)
frame.rect = 0,0,0,0
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = false
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true

 

 

the default one in aircraft zip is:

 

[GTN]
; comma separated list of gauges
gauges = GTN_750_1

[GTN_750_1]
; comma separated list of render targets.
drawto = WINDOW, PANEL3D
; is the master device if true.
MasterDevice = true
; connects GPS to copilot side if true.
CopilotSide = false
; selects COM/NAV Radios '1' or '2'.
RadiosPair = 1
; uses computer time if true, simulator time otherwise.
ComputerTime = false
; reduce screen update rate by half.
ReduceRate = false
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Display = 0
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Buttons = 2
; connects GPS to HSI if true.
LinkHsi = true
; connects GPS to HSI course if true.
LinkCrs = true
; connects HSI OBS to GPS if true.
LinkObs = true
; connects GPS to VOR if true.
LinkVor = true
; connects GPS to Autopilot if true.
LinkOto = true
; connects CDI key to NAV/GPS switch if true.
AutoNavGps = true
; enables automatic GPS/VLOC selection.
AutoSelect = true
; selects VLOC NAV '1' or '2'. '0' selects same source as 'RadiosPair'.
AutoNavSource = 0
; sets device power source: ALWAYS_ON,AVIONICS_BUS,MAIN_BATTERY
PowerSource = AVIONICS_BUS
; connects GPS to Shadin Air Data computer if true.
UseAirData = true
; connects GPS to Shadin Fuel Data computer if true.
UseFuelData = true
; connects GPS to Audio Panel if true.
UseAudioPanel = true
; connects GPS to Transponder if true.
UseTransponder = true
; connects GPS to RYAN 9900BX if true.
UseRyanTcad = false
; sets TCAD sound alerts volume in percent: 0 to 100.
RyanTcadVolume = 50
; sets TCAD maximum number of targets to X-Plane AI Traffic Count.
UseTcadAiCount = true
; enable device failures if true.
UseFailures = false
; uses Simulator GPS commands if true.
UseSimGpsCmds = false
; sets transponder VFR code (octal default: #1200).
VFRcode = #1200
; sets fuel type: AVGAS,JETA,JETB,DIESEL
FuelType = AVGAS
; sets ownship icon type:
; AUTO,LOW_WING,HIGH_WING,KIT_PLANE,TURBOPROP,TWIN_ENGINE,SINGLE_JET,BUSINESS_JET,2BLADES,3BLADES,4BLADES,ARROW
OwnshipIcon = AUTO
; sets TAWS type: TERR,TAWS_B,TAWS_A
TawsMode = TERR
; sets TAWS surface: HARD,HARD_SOFT,WATER,ANY
TawsSurface = HARD_SOFT
; TAWS minimum runway length (feet)
TawsMinLength = 40
; TAWS approach air speed (knots), -1 (auto detect Vref: 100)
TawsApprSpeed = -1
; TAWS maximum flap extension speed (knots) or -1 (auto detect Vfe: 180)
TawsFlapSpeed = -1
; TAWS maximum gear extension speed (knots) or -1 (auto detect Vle: 200)
TawsGearSpeed = -1
; sets voice type: MALE,FEMALE
VoicePref = MALE
; sets master sound volume in percent: 0 to 100.
MasterVolume = 100
; selects the default database: 0: 'Garmin (North America)', 1: 'Jeppesen (Worldwide)'
NavDbType = 1
; selects the CPU running the trainer process: 1 to 32
; 0: last core, -1: automatic.
CpuAffinity = -1

[GTN_750_1.WINDOW]
; display window if true.
visible = false
; show screen only gauge if true.
nobezel = false
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = WINDOW
; display position and dimension (left,top,width,height)
frame.rect = 1230,1827,830,790
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; display mouse tooltips if true.
tooltips = false
; freeze display position if true.
locked = false
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = false
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true
; display as popout window if true.
undocked = false

[GTN_750_1.PANEL3D]
; display window if true.
visible = true
; show screen only gauge if true.
nobezel = true
; display type: WINDOW,PANEL2D,PANEL3D,PANELS
frame.type = PANEL3D
; display position and dimension (left,top,width,height)
frame.rect = 1218,2048,830,1024
; screen only border size (pixels).
border.size = 0
; screen only border color (#RGB or #RGBA).
border.rgba = #000000
; enable mouse clickspots if true, disable if false (use SHIFT to override)
usemouse = true
; left mouse button on the screen toggles popup window if true (requires SHIFT+left mouse button).
popleft = true
; right mouse button on the screen toggles popup window if true (requires XP11.1).
popright = true


---------------------------------------

so XP is capable to rewrite this file so no rect 0,0,0,0 problem...

 

 

 

 

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17 hours ago, lukaz81 said:

; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Display = 0
; integral lighting rheostat index (0 to 3) or percent (-100 to 0)
Rheostat.Buttons = 2

Are you sure the rheostats are not set to 0, or are the correct ones? You might want to open the settings panel and change these to '100%' instead just to make sure the GTN is not blank just because the screen brightness is 0.

17 hours ago, lukaz81 said:

GTN_750_1.WINDOW]
; display window if true.
visible = false

The window is not visible. Make sure to open the RXP GTN plugin menu then show window. Is this displaying then?

 

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Window was displaying normally when i clicked display window from menu no prob.

Will check rheostat settings later after return from vacation a send feedback. 

But for now thx for advices.

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tried all settings with rheostats + percentages from 0 to 100, still the same result: blank after clicking continue

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Hi,

I'm wondering whether even though you've installed 6.41.1, it is actually using this trainer instead of the 6.21 which I assume is still installed on your drive.

The trainer version shall display during boot. Can you please confirm this?

Can you please also confirm you are not using any 'environment variable' documented in the RXP GTN User's Manual to redirect the GTN plugin to using a 'trainer' from a specific path?

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I reinstalled multiple times to reasure everything old went away.. also checked registry entries nothing old left...

The trainer version should appear on boot screen after clicking continue? That's the screen I got already blank... When I run the trainer itself without XP, it is running normally, displaying version 6.41.1 on boot after clicking continue...

not using any 'environment variable' documented in the RXP GTN User's Manual

 

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6 hours ago, lukaz81 said:

That's the screen I got already blank...

On 7/27/2018 at 4:02 AM, lukaz81 said:

in my case both dashboard and popup window not working (both are blank after clicking continue)

Can you please help me understand this? Is the GTN not appearing to power up, or is the GTN powering up and starting to display boot pages, and turning 'blank' after clicking 'continue' (I'd assume this is the 'continue' button displayed on the boot page)?

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GTN is powering up, showing the bootscreen, then the licence info screen with continue button, when i click continue button it freezes or goes blank.

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Posted (edited)

Ok, this make it clearer to me, and helps further to identifying the issue.

Can you please detail a little more your 'audio' config? what audio card, drivers? Should you have 'dxdiag' installed, can you please try running it and report any 'sound card' diagnostic related information?

Eventually, just for the sake of cross checking this, is there a way you could disable the sound card entirely (not uninstalling it, just disabling the sound card in the OS) and compare?

I'm sorry this is more involved than needed, but it might just be as simple as a sound card / DirectSound related issue. It has been identified in the past and corrected in v2.4.11 / v2.4.12, although it might just be the 'fix' might still fail on some occasions and although unfortunate the experience right now, your assistance might help us cure this too.

Edited by RXP

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disabled sound hw in hw manager and tried running XP11 -> my GTN 750 still blank after clicking continue...

 

soundcard info from dxdiag:

-------------
Sound Devices
-------------
            Description: Reproduktory (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C820D&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.8117 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11.04.2017 0:00:00, 5721088 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

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Posted (edited)

Thank you for the additional information. This seems ok AFAIK.

Please allow me a couple days to get back to you with a special build to try out. This will further help pin-pointing the specific issue.

Edited by RXP

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Hi, unfortunately, we're 200% working solely on the GTN Trainer 6.50 update at this time.

I thank you for your understanding.

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