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Todd Moore

activation code

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Just now, Todd Moore said:

I am starting my 737-800 for the first time, and it is asking for an activation code.  Where do I find that?

Welcome to the forum. Please note that full names - first and last - are required in your posts (if your user account settings do not allow you to set up a signature yet, then it must be typed in manually for now).

It's immediately adjacent to the download link in the order email, and on your order page in your account.

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3 minutes ago, Todd Moore said:

My full name is to the left.  What else am I supposed to do?

See the earlier post:

1 hour ago, scandinavian13 said:

(if your user account settings do not allow you to set up a signature yet, then it must be typed in manually for now)

The name needs to be in the post itself for consistency.

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2 minutes ago, Todd Moore said:

Are you going to answer my question?  

It seems that this is the second time I will say "see the earlier post:"

1 hour ago, scandinavian13 said:

It's immediately adjacent to the download link in the order email, and on your order page in your account.

 

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17 minutes ago, Todd Moore said:

It isn't working.  

What error message are you receiving?

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2 hours ago, Murawski said:

Actually its not.

I've never seen any "authorization code" from PMDG at all... when I log into my account it says

 

License(s):     PMDG 777-200LR P3D Activation Key:

*********

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This is all I see.

Payment Method: Credit Card (Authorize.Net) 
Transaction ID: [MOD - removed]
Authorization Code: [MOD - removed]

Edited by scandinavian13
transaction info removed

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23 minutes ago, Todd Moore said:

This is all I see.

Payment Method: Credit Card (Authorize.Net) 
Transaction ID: [MOD - removed]
Authorization Code: [MOD - removed]

On that page, if you continue scrolling, you will see the link that you used to download the file. Immediately below this - as I mentioned in my first response - you will find the license key.

It will be in the form of XXXX-XXXX-XXXX-XXXX-XXXX-XXXX.

 

EDIT: Todd - please contact us at support. We're going to have a lot of work to do now that you have exposed a lot of your transaction info, and license key in a semi-public forum. The link is in my signature...

Edited by scandinavian13

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2 minutes ago, Todd Moore said:

I only saw it for the 600/700 that I bought.  Thankfully, this code worked for my others too.

It does not work for any other product other than the 600/700, actually. It will accept it because it is a valid key, but it will continue asking for a key because it's the wrong key for that product. if you continue to provide the key in that fashion, it will eventually lock you out from using that key.

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4 minutes ago, Todd Moore said:

That isn't good.  Can I get it emailed to me?

Please reach out to us in support.

support.precisionmanuals.com

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