On top I see this.

[Order info removed]

Edited August 2, 20187 yr by scandinavian13

I only see it on my 600/700 

[MOD: License key removed.]

Edited August 2, 20187 yr by scandinavian13

I no longer have the emails.  Is it possible to have it emailed to me again?

Todd please delete your purchase info and contact PMDG through the support portal.  https://support.precisionmanuals.com/Main/

The activation for my 600/700 worked for my 800.  Weird.

23 minutes ago, Todd Moore said:

This is all I see.

Payment Method: Credit Card (Authorize.Net) 
Transaction ID: [MOD - removed]
Authorization Code: [MOD - removed]

On that page, if you continue scrolling, you will see the link that you used to download the file. Immediately below this - as I mentioned in my first response - you will find the license key.

It will be in the form of XXXX-XXXX-XXXX-XXXX-XXXX-XXXX.

 

EDIT: Todd - please contact us at support. We're going to have a lot of work to do now that you have exposed a lot of your transaction info, and license key in a semi-public forum. The link is in my signature...

Edited August 2, 20187 yr by scandinavian13

I only saw it for the 600/700 that I bought.  Thankfully, this code worked for my others too.

2 minutes ago, Todd Moore said:

I only saw it for the 600/700 that I bought.  Thankfully, this code worked for my others too.

It does not work for any other product other than the 600/700, actually. It will accept it because it is a valid key, but it will continue asking for a key because it's the wrong key for that product. if you continue to provide the key in that fashion, it will eventually lock you out from using that key.

That isn't good.  Can I get it emailed to me?

4 minutes ago, Todd Moore said:

That isn't good.  Can I get it emailed to me?

Please reach out to us in support.

support.precisionmanuals.com

It won't let me log in.  It says my password is incorrect.  I've gone and changed it in my account details twice, and it still won't let me log in.

Is there a phone number I can call?

 

Todd the support site requires another account than the purchase website. This is for those qho have issues with the login. Just register a support account.

17 minutes ago, Ephedrin said:

Todd the support site requires another account than the purchase website. This is for those qho have issues with the login. Just register a support account.

Spot-on,Marc. This has long been the established procedure for purchases as opposed to support.

I tried to, but it said the mail address has already been used.  I have no idea how to get my password corrected.  There is usually something that asks you if you forgot your password, and they send you an email to correct it.  This does not have that.