I hope and think I found it, I’ll send you the log now, please let me know if you got it👌

Click on this link and it will take you to the Fault Diagnosis procedure. Please read it very carefully and follow the instructions. It is not rocket science. 

Okay, thanks.

You want me to send me all the info that is in the steps, right?

Yes please

okay, I will do that. Is it okay if I send you tomorrow? (I am going to bed now)

Me too

Oh, right! You live in Scotland, I live in Norway:)

Then I’ll send you everything tomorrow at around 12:00 then, is that okay?

If you get it to me by 1600UTC tomorrow that will be fine. 

Okay, I will be happy to do that. Thank you! I know you don’t get paid by helping me so I think that you are very nice that is helping me. Have a good night! 🙂

1. LINDA application version (go to LINDA Settings/About).

linda 3.0.7.740

2. LINDA aircraft module name and version (in LINDA header).

pmdg 737 ngx version 4.11

3. FSX or Prepar3D (P3D) version.

fsx steam edition

4. Aircraft supplier, model and version.

pmdg 737-800 ngx winglets? Version unknown/how do I find out?

5. What were you trying to do (ie. connecting, programming functions, operating panel, etc). 

First of all, it worked the first time I tried it, but when I logged on the next day, it didn’t work. What I am trying to do is: you know the saitek switch panel, right? It’s designed for the Cessna, but I wanted to use it to Pmdg 738ngx. Reason being I only fly that plane, I wanted the rotary knob to be auto brake and the landing gear lever to be the landing gear lever, I also wanted the buttons in the middle to program the buttons in the mcp

6. A detailed description of what the problem is. Comments like “It doesn’t work” are not very helpful.

my problem is this: when I open up a flight and the Linda software, I can sync it to the sim and everything. But the 3 lights is just going in circles with red, green, and no color. No switches can be pressed, also It says: Linda restarting, please do not operate any buttons, and then LINDA READY. But the lights is still flashing like it hasn’t been connected to anything. When I try to switch the lever, it Is green but no signs of it working. Actually, when I tried it this time, the lever extended when I switched, but when I tried retracting it or pressing any other button, it doesn’t work again. Like I said, I did get it to work one time, and I was really happy, but now I am back at square one. I can not remember changing anything between when it worked and when it wasn’t. Also, when I flew one time with it working, it stopped working mid flight. So I had to restart Linda for it to work, but then go black after 3 minutes...

okay, I seriously do not know what is happening, suddenly when I try to press the buttons and switches, nothing happens,until like 10 seconds, everything i just did happens. And after that, everything works, but I am sure it will happen again at a later time. So I am giving you all information. I do not know what I did, I just restarted everything and it all works. I’ll come back if I get any further problems, okay? (Probably the switch panel shutting down right after I takeoff or something, but we’ll see) thank you

7. When requested or when red errors reported or when requested please do the following:

• Go to LINDA Setup page.
• Tick Developer Mode, GUI and LUA boxes.
• Select VERBOSE from the download menu.
• Open Console.
• Restart your Flt Sim and LINDA.
• Ensure that FSXSync or SYNC TO SIM is selected (aircraft outlined in orange).
• Run Flt Sim to reproduce error.
• Email FSUIPCx.LOG and LINDA2.LOG files (in /modules/ folder) together with the config-hid.lua or config-mcpX.lua for the aircraft you are using to LINDA @ awginfosys.net (remove spaces).

IMPORTANT. You may need to remove a block on logging in FSUIPCx.ini. You need to open it in the editor and search for the line LogOptionProtect and change it to NO. You will need to restart FSX/P3D after doing this.

With this information I will try to offer help to get users flying with LINDA.

Guess what, I am back, I took full screen mode and it stopped working again. Wow! Now I don’t have full screen mode and it works. What is this! Please help you kind man. Thank you.

Nevermind, now nothing works again. Omg I am getting frustrated

Never mind, again. I restart fsx and it works, in not full screen mode. So it works if i don’t use it in full screen mode. Please help