February 9, 20197 yr When I click "Options" the system hangs for a second and crashes to the desktop. This is a new install of Windows 10 and P3D on a new machine. The following is what's in the event viewer: Log Name: Application Source: Application Error Date: 2/9/2019 12:10:48 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: VM-893721 Description: Faulting application name: Prepar3D.exe, version: 4.4.16.27077, time stamp: 0x5bfdbb35 Faulting module name: KERNELBASE.dll, version: 10.0.17763.292, time stamp: 0xb51bba8e Exception code: 0xc0020001 Fault offset: 0x0000000000055549 Faulting process id: 0x2af8 Faulting application start time: 0x01d4c09a480eac44 Faulting application path: D:\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 4caa7a1d-ff4e-4d1f-9fbf-d295e2a432c3 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-02-09T17:10:48.280272900Z" /> <EventRecordID>2145</EventRecordID> <Channel>Application</Channel> <Computer>VM-893721</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.4.16.27077</Data> <Data>5bfdbb35</Data> <Data>KERNELBASE.dll</Data> <Data>10.0.17763.292</Data> <Data>b51bba8e</Data> <Data>c0020001</Data> <Data>0000000000055549</Data> <Data>2af8</Data> <Data>01d4c09a480eac44</Data> <Data>D:\Prepar3D v4\Prepar3D.exe</Data> <Data>C:\Windows\System32\KERNELBASE.dll</Data> <Data>4caa7a1d-ff4e-4d1f-9fbf-d295e2a432c3</Data> <Data> </Data> <Data> </Data> </EventData> </Event>
February 9, 20197 yr Author Looks like Defender may be the culprit. I disabled realtime scanning and the issue went away. Anyone see this before?
February 9, 20197 yr A possible other solution is to turn off Windows Sync. Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
February 10, 20197 yr Author 10 hours ago, Jim Young said: A possible other solution is to turn off Windows Sync. Thanks Jim, I'll keep it in mind if the issue comes back.
Archived
This topic is now archived and is closed to further replies.