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P3D v4 black screen and menu bar after loading up

Featured Replies

P3D has been very slow lately despite updating drivers and other such things the simulator now hangs for a long time on a black screen with the sound of the aircraft. 

Pretty standard behavior when you have any shaders involved. Do you?

Jacek G.

Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |

 

  • Author
9 minutes ago, Drumcode said:

Pretty standard behavior when you have any shaders involved. Do you?

I do yes, but the hang is very long and with the aerosoft a320 it just crashes. 

  • Moderator
13 minutes ago, Billkhaled said:

I do yes, but the hang is very long and with the aerosoft a320 it just crashes. 

How long is long and what are the details of the crash? Event Viewer will tell you. Make sure you look at the first error if there is more than one. It’s the first that is responsible.

When reporting problems it helps to give as much info as possible. System details, crash info and the version of P3D is absolute minimum.

Ray (Cheshire, England).

System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant.

Cheadle Hulme Weather website.

chlive.php

  • Author
9 minutes ago, Ray Proudfoot said:

How long is long and what are the details of the crash? Event Viewer will tell you. Make sure you look at the first error if there is more than one. It’s the first that is responsible.

When reporting problems it helps to give as much info as possible. System details, crash info and the version of P3D is absolute minimum.

Normally it hangs for around 5 minutes and then loads in each stage every 2 or 3 minutes. For example, the scenario loads in, the screen is black and it lasts for around 5 minutes then the cockpit comes in and after 2 minutes the panel states load in, after around 5 minutes again I am able to actually click and move around, even that is slow and laggy.

  • Author
27 minutes ago, Ray Proudfoot said:

How long is long and what are the details of the crash? Event Viewer will tell you. Make sure you look at the first error if there is more than one. It’s the first that is responsible.

When reporting problems it helps to give as much info as possible. System details, crash info and the version of P3D is absolute minimum.

My Specs:

Intel i3 3.3GHz

NVIDIA GTX 1050 2GB GDDR4

4GB RAM DDR4

Windows 10

 

There are two error logs:

Log Name:      Application
Source:        Application Error
Date:          29/05/2019 15:55:19
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-4VJSSLL
Description:
Faulting application name: Prepar3D.exe, version: 4.4.16.27077, time stamp: 0x5bfdbb35
Faulting module name: KERNELBASE.dll, version: 10.0.17134.799, time stamp: 0x08a3d2a4
Exception code: 0xe0434352
Fault offset: 0x000000000003a388
Faulting process id: 0x1f60
Faulting application start time: 0x01d5162c42a113c0
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 70a91148-1e17-4531-b1fe-5f447b8fdad5
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-05-29T14:55:19.996565200Z" />
    <EventRecordID>82347</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-4VJSSLL</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>4.4.16.27077</Data>
    <Data>5bfdbb35</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>10.0.17134.799</Data>
    <Data>08a3d2a4</Data>
    <Data>e0434352</Data>
    <Data>000000000003a388</Data>
    <Data>1f60</Data>
    <Data>01d5162c42a113c0</Data>
    <Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
    <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
    <Data>70a91148-1e17-4531-b1fe-5f447b8fdad5</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

and

Log Name:      Application
Source:        .NET Runtime
Date:          29/05/2019 15:55:04
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-4VJSSLL
Description:
Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
   at MS.Win32.UnsafeNativeMethods.PostMessage(System.Runtime.InteropServices.HandleRef, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean, System.Nullable`1<ChannelSet>)
   at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr)
   at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-05-29T14:55:04.360926600Z" />
    <EventRecordID>82346</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-4VJSSLL</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
   at MS.Win32.UnsafeNativeMethods.PostMessage(System.Runtime.InteropServices.HandleRef, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean, System.Nullable`1&lt;ChannelSet&gt;)
   at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr)
   at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

</Data>
  </EventData>
</Event>

  • Moderator

@Billkhaled, I’m not surprised with an i3 and a graphics card with 2Gb. That’s below min spec and the A320 will have a serious impact. I’m surprised you can even fly with that hardware. Try a default aircraft and see if it improves. You really need to consider a faster system.

Ray (Cheshire, England).

System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant.

Cheadle Hulme Weather website.

chlive.php

  • Author
Just now, Ray Proudfoot said:

@Billkhaled, I’m not surprised with an i3 and a graphics card with 2Gb. That’s below min spec and the A320 will have a serious impact. I’m surprised you can even fly with that hardware. Try a default aircraft and see if it improves. You really need to consider a faster system.

It doesn’t witha default aircraft, and the reason I’m so surprised is I could run the airbus with the same addons with little problems on FSX which was 32 bit and required even higher specs.

  • Moderator

That’s the Aerosoft Airbus I guess, not the FSL one? There are far more textures on addon aircraft than default ones. P3D will give better results than FSX but your system does need upgrading if you want to avoid problems of the type you’re experiencing.

I see you’re running 4.0. You should consider updating to 4.5.

Edited by Ray Proudfoot

Ray (Cheshire, England).

System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant.

Cheadle Hulme Weather website.

chlive.php

  • Author
48 minutes ago, Ray Proudfoot said:

That’s the Aerosoft Airbus I guess, not the FSL one? There are far more textures on addon aircraft than default ones. P3D will give better results than FSX but your system does need upgrading if you want to avoid problems of the type you’re experiencing.

I see you’re running 4.0. You should consider updating to 4.5.

Yep, thanks for your help!

  • Author
17 hours ago, Ray Proudfoot said:

That’s the Aerosoft Airbus I guess, not the FSL one? There are far more textures on addon aircraft than default ones. P3D will give better results than FSX but your system does need upgrading if you want to avoid problems of the type you’re experiencing.

I see you’re running 4.0. You should consider updating to 4.5.

The issue has seemed to have fixed itself after an update to v4.5. Thanks for help! So glad it’s all over! 

Edited by Billkhaled

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