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James Smith

Tropicalsim SBGL Distorted shadows

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Hi

 

I installed the Tropicalsim Rio De Janeiro 2016 (SBGL) the other day and followed all the steps to get SODE jetways activated with the airport. I got it done, but then saw that there were some strange distorted shadows coming from the SODE jetways.

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Posted (edited)

TECHNICAL SUPPORT

Please contact us on one of the e-mails bellow, with a detailed description of your problem, a screenshot if applicable and your purchase data such as your purchase order number or your product serial number.

PRIMARY CONTACT E-MAIL: tropicalsim@gmail.com

SECONDARY CONTACT E-MAIL: tropicalsim@terra.com.br

OBS: The gmail account handles higher attachment loads, please use this account if you will attach items

Edited by Enko

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Posted (edited)

Have the same problem with SBGR.  Essentially the SODE jetways cast edge or vortex shadows in the direction of the viewer. Leandro from TropicalSim provided me with a new set of SODE jetways, which were an improvement (the weird jetway shadows were fewer and only triggered at some angles) but didn't fix the issue completely.  I reported my findings to him and never heard back.

The problem doesn't manifest itself with the default jetways in the product, but those don't move.

I have SBGL but haven't installed it yet.  I was afraid it would have the same problem as SBGR.  No other airport with SODE jetways I own (I have quite a few) has this issue.

Edited by otterspotter

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