Just a bit of feedback:

It really takes the fun out of buying a new addon when you pay for it, and then you have to wait hours to receive the link to download. I'd strongly recommend working with a retailer that allows instant downloads. And if it's not an instant download you're going to offer, then maybe put that on the website. At least it won't surprise buyers.

Anyway, looking forward to flying the islands . . . eventually.

 

Edited November 10, 20196 yr by rightseat

Same here. I preordered the stuff in march, waited, i got email from the vendor promising the installer in a moment a couple of month ago but still waiting. I emailed Bernardo yesterday and...we'll see. Lesson learned: i'll never buy again outside professional retailers.

On 11/10/2019 at 10:53 PM, stesma54 said:

Same here. I preordered the stuff in march, waited, i got email from the vendor promising the installer in a moment a couple of month ago but still waiting. I emailed Bernardo yesterday and...we'll see. Lesson learned: i'll never buy again outside professional retailers.

I am sorry that you have had that experience. Could you PM your order details so that we can take a look at it immediately. Or do messenger at Facebook. Thanks.

On 11/9/2019 at 5:05 PM, rightseat said:

Just a bit of feedback:

It really takes the fun out of buying a new addon when you pay for it, and then you have to wait hours to receive the link to download. I'd strongly recommend working with a retailer that allows instant downloads. And if it's not an instant download you're going to offer, then maybe put that on the website. At least it won't surprise buyers.

Anyway, looking forward to flying the islands . . . eventually.

 

Again, I am sorry you feel that way. Going with a retailer is not an option at this time due to the cut in profits. The info was indeed put on Facebook, clearly stating that it would be a manual download, and if I am not mistaken, it says so on the product page as well, but I need to double check.

Nevertheless, I do want everyone who buys my scenery to be happy with the product. I tried to get an installer done, but the third party that was doing it abandoned the project and it was full of glitches. Hope to make it up eventually.