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The problem is more complicated than just adjusting the elevation, as it has to do with an issue within P3D that is beyond my control. The elevation on my scenery for the most part reflects what it is in real life. I have written P3D regarding that issue, and I am aware of other developers that have as well. Having said that, I have asked other developers for their opinion on how to solve this issue, and have gotten some valuable feedback as to how this issue might be addressed. It may take some time for me to go through the steps that may or may not solve the crash, but I do take that seriously and will report on any progress.

Hi Devon, There was a post regarding that issue, and you need to have crash detection off in P3D. Orbx actually has that issue with some of their scenery, and they recommended having crash detection off as well.

most Islands around the Berrys are flat, rising perhaps 1 meter above sea level, MYBC is 4.8 feet above sea level, and while my scenery does include a mesh, it does not pick up that small elevation. I did experiment with creating an artificial height, but there were to many jagged edges, like for example around the harbor. In any case, in order to get support, please email your order number to photosimlabs@gmail.com

Hi Ed, I am blaming the computer for the typo. 😉

Announcing the formal development of The Island of Cuba. Development started today, with some work already done to lay the groundwork to develop the entire island. The project will be divided into three separate sections, with the first section to be released sometime in February 2020. The initial release will be for Prepar3D v4 and above. We do plan to release all our scenery sets on all platforms, including MS2020. Each section will have at least three airports, many helipads, and more.

Got your email, thanks. When you downloaded Bimini, you should have had 5 folders, one of them being MYBS, which Is where all scenery files for Bimini are, do you have that folder? What you sent me via email is the Bimini ground poly, which covers the airport grounds. Please let me know if you have MYBS. The five folder you should have are: ALT.bgls bimini_gp CAT_GP MYBS MYCC plus the EULA agreement and install instructions.

Hi Rightseat, please email me at photosimlabs@gmail.com with a screen grab of your installed Bimini scenery folder. I will open a ticket and resolve the issue. It seems that you are either missing the updated .bgl for the airport buildings or the textures. Thanks.

Again, I am sorry you feel that way. Going with a retailer is not an option at this time due to the cut in profits. The info was indeed put on Facebook, clearly stating that it would be a manual download, and if I am not mistaken, it says so on the product page as well, but I need to double check. Nevertheless, I do want everyone who buys my scenery to be happy with the product. I tried to get an installer done, but the third party that was doing it abandoned the project and it was full of glitches. Hope to make it up eventually.

I am sorry that you have had that experience. Could you PM your order details so that we can take a look at it immediately. Or do messenger at Facebook. Thanks.

Hi Rob, looking back at my records while beta testing many months ago, there was someone that reported a similar issue of his plane “crashing” while loading. The solution was to turn crash detection off in Prepar3D settings. There are a few posts about similar issues with PMDG, and in P3D regarding complex addons, and while their advice is to turn crash detection off, I will continue to investigate and see what can be done. It doesn’t seem to be an issue related to another addon. i have asked a couple of ppl in the developing community to look into this as well. however, as I said, for the time being, crash detection should be off when using my scenery. additionally, while researching, I found this at Orbx: Due to unresolved issues for P3D versions 2.4 and above, we recommend NZ Regions and Airports have crash detection disabled.

Hi Rob, I will work on my end and send you a file to try in a day or so, although it will be hard since I can't duplicate even with crash detection on. Try running the Orbx elevation tool and let me know. Several users of South Bimini & Cat Cay do own Orbx as well, so I doubt they are the culprit. You do have Pilots Global mesh, I don't use that. try deactivating that mesh and see. Have you tried loading at gate 1 in South Bimini? If not please try doing that as well, and just in case, deactivate LVFR Key West and Bermuda, one at a time though. Thanks for your patience Rob, Bernardo.

There have been two issues reported so far. -the lack of shadows at MYCC. It has been looked at and solved. A new MYCC ground poly has been created and will be available for download. -a report of airplane crashing upon loading the scenery at active runway. It is the first time that has been reported, and so far involves one user. I am not able to replicate that, but it is being looked at. User comments: I seem to have a bit of a problem with my new scenery, when I load in a flight at MYBS (active runway) right after the flight loads the plane crashes, I don't even have time to start the engines . It just says "Crashed". Any ideas?

Hi, this section is dedicated to addressing all questions regarding scenery installation, compatibility issues, or other issues encountered.

Minimum recommended specs for LM Prepar3D Lockheed Martin Prepar3D V3/V4+Operating System: Windows 7 / 8 / 10 (64-Bit recommended)GPU: 3D graphics card with min. 1 GB memory, recommended 2 GB or higherCPU: 3.0 GHz processor (Quad Core processor recommended)

Hi Murray, yes it was opened to allow us to release the scenery to a few.

Everything is ready Scott, but I feel that a bit of time needs to pass given the tragedy. At my Facebook page I have not done scenery updates or announcements, except for posting a request for help by donating to reputable charities. There are two videos being made by actual owners of the scenery, and both have said that they will delay publishing the videos by at least a week because of what happened. I will leave my Facebook page untouched out of respect for people in The Bahamas until this coming Wednesday. I will reopen the webstore on Thursday. Regards.

Hi Matt, Would you be interested in creating a few Caribbean themed liveries, more specifically Bahamas area liveries? Bernardo.

Can I interest you in a comp? Let me know, Bernardo.

Hey guys, Thank you for following my work and for your concerns, it is very appreciated. I do want to say that there is nothing new that is wrong, but given that this is a one man operation, sometimes it is a challenge to find time. Additionally, a couple of months ago I started a new course of treatment for something, and this treatment is very debilitating at times. However, it is treatment which will keep me healthy for years to come. Having said that, my work around the Caribbean will continue, and is progressing nicely. You might have seen new pictures on Facebook, and now I will post some screenshots from actual simmers who already own the scenery. I have been testing the installer for the last 3 days, plus, a few of the people who pre-ordered have been testing the scenery for the last two weeks, and without exception , their feedback has been incredibly positive. With the installer, everything gets installed as supposed, and the scenery loads perfectly. The one thing that has been noticed is a sinking one one small stretch of runway that is puzzling, and it does not happen when the scenery files are loaded into the sim manually, without an installer. It is barely there, perhaps less than a foot, nevertheless it is there, and I do want that taken care off. Scott & Zippy, please send me a pm, either here or Facebook, thanks!! Now, some pictures of actual buyers, here are some dropbox links to the pictures. https://www.dropbox.com/s/f7ha6ulpmwwrvvt/2019-8-16_0-1-40-609.png?dl=0 https://www.dropbox.com/s/dmcufqb25wgnvah/2019-8-18_18-59-1-871.png?dl=0 https://www.dropbox.com/s/odmjojs6hpt7jbx/2019-8-18_19-1-20-355.png?dl=0 https://www.dropbox.com/s/jm208fdmyuw8wqv/2019-8-18_19-3-50-492.png?dl=0 https://www.dropbox.com/s/3mmgbgkapbhe7rz/2019-8-16_0-2-40-540.png?dl=0

Good day, As you all may know, it has been a learning and frustrating experience to get my first release out there. I was out of the country last week for over a week taking care of work in my "real" job, but nevertheless managed to finally open a Transferwise account with a European based address, which is what I needed, but could not do while the application originated in the US, believe me, we tried and tried. I have finished the first two sets of Bahamas scenery: MYBS / MYCC & MYBC / Little Whale Cay. Aside from minor tweaking here and there from an overzealous first time developer, it is more than ready for release. Additionally, there are several islands being developed, and work on the first major Bahamas airport has started, Grand Bahama International, with the international terminal and tower building. We also have received the first pictures from Cuba, buildings along the Malecon, the airport at Isla de la Juventud, and the airport and city of Santiago de Cuba. For those worried that the project has been abandoned or closed, rest assured, and let me emphasize, that will never happen, I am proud of the work, the evolvement, and the future of it. To fully explain the reason for the latest delay would mean that I would need to divulge details that at this point I cannot do. I will say that within the past two months I have been contacted by three sources, for which I am very honored, and offers have been made that require my attention and careful consideration. The delay with Transferwise made me realize that I need to look at what is best for the scenery and for me in terms of packaging, distribution, etc. This does not mean that I will not stick to my original plan, but this after all is a business, and a business decision at that, therefore due dilligence is needed. Having said that, it needs to come to a head very soon, specially for those simmers who pre-ordered quite some time ago, and for which the deep discount offer I made for them on the second scenery set is no longer enough in my opinion. I have hired a web developer for our new website, while I appreciated Wix, it is time a professionaly looking site is in place for the future of PhotoSim Labs. Hopefully the new site will be up within a week. Should any of you have any questions for me, please PM me at the Facebook page, here at Avsim, or email me. In the meantime, I have some pictures to share. Please take care, stay healthy. Bernardo PhotoSim Labs

Almost there guys, finalizing account details with Simmarket.

Hi Scott, I disabled the order page once we noticed the problem with the installer, I did not think it was right to continue taking orders until the issue was fixed. I am working on revamping the whole website as I write this (well. not really as I write this), so the sale page will be included. As of vendors.... the fact that Simmarket is doing away with Paypal is a huge problem.