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zain1291

No license after purchase

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Hey, 

So I just decided to make the purchase and made the payment. Told me I would get the key in my inbox but got nothing. So I emailed support but I am wondering if this is the right approach or something has gone wrong?

 

Thanks
Zain


Zain Uddin

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You should have received the license key by now.  It is taking a little longer since we are processing the orders manually...and of course, if overnight, it can take up to 12 hours.

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1 hour ago, zain1291 said:

Hey, 

So I just decided to make the purchase and made the payment. Told me I would get the key in my inbox but got nothing. So I emailed support but I am wondering if this is the right approach or something has gone wrong?

 

Thanks
Zain

Dave responded to your claim. Did you get your license? Dave is very quick to solve issues.


Jean-Jacques

CYND, Gatineau-Ottawa Executive Airport, Gatineau, Quebec, Canada

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Posted (edited)

Unfortunately, I am processing orders manually and therefore if the order comes in during my night off hours, there will be a delay.

If it's more than 12-14 hours without a license key email, please email me at admin@pilot2atc.com to be sure something didn't go wrong during the processing.

 

 

Edited by Dave-Pilot2ATC

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