Your Crew is Missing You!

[shrike1978 1]

I've bought three FS2Crew products, and every time, 1-5 days later, I've gotten an email with the subject line 'Your Crew is Missing You!" asking me to go finish purchasing the product that I already purchased.

 

This kind of email comes off as very spammy in the best of times, but when I've already purchased the item, they're downright inexcusable.

[byork 2,260]

You shouldn't be getting that email if you already purchased.

If it happens again, let me know and we'll investigate.

Cheers,

[shrike1978 1]

It's happened three times now.  Just happened this morning for UGCX that I bought three days ago.  In every case I bought the product immediately before even leaving the site, and every time, a few days later, I got that email for the product I had already bought.

Edited June 4, 2020 by shrike1978
correcting number of days since purchase from two to three after reviewing my email

[byork 2,260]

Thanks for the report.  That shouldn't happen.  I'll consult our web programmer to see what changed.

Cheers,

 

[danno1502 1]

Happened to me too when I purchased 787 a few days back.