Attempting to install a on new build

[TheFamilyMan 280]

I'm an old-time-user of the DX10 fixer, going back when it was just a free set of files.  I've got license keys for both the fixer and cloud shadows that date way back, but the installers for the versions I have get a cannot resolve server error when attempting to install on my new computer.  I would most appreciate being able to update my installs to the latest and greatest, and being able to activate them.  Please let me know how to proceed, I'll gladly provide any provenance as needed.  Thanks.

Edited June 23, 2020 by TheFamilyMan

[SteveFx 258]

I imagine from the error that you have a flight sim store version of the fixer - they are defunct and have turned off all their license servers.  Can you send me by pm, the fixer order number and date ( ie what iyou needed to enter into their license system) and the cloud shadows order number as well and I will sort you out.