This may be of help?

[Guest MikeB999]

Hi all - new member here.I've just had a major problem with FSX in that after5 days of use the whole programme decided to freeze on boot up. I contacted Microsoft Support and explained the problem. I resolved the issue by removing the fsx folder etc as shown in the answer (well I thought I had) but the same happened again after another 5 days. The only common factor I could see is that I was last using the Kenmore Float Plane Mission before I closed down. However after the second crash I played about with the answer and the only thing different is that I could not use the old logbook? The only problem now is that the #### logbook seems to have stopped recording altogether?However - if it is on any use here are MS's answers .....Hope this is of use to someone.Mike"Hello Michael,Thank you for contacting Microsoft Online Support. My name is Manish and I will be helping you with Flight Simulator X Deluxe.As I understand while launching the game it freezes. If I have misunderstood the issue, please let me know.Michael; to resolve the issue, we are going to perform several steps. Please do not skip steps below. If Step 1 does not resolve the issue, proceed to Step 2 and so on. I recommend printing this response before you begin. When you are finished trying the steps and if the game is working or not working, please let me know. Let me know which step worked on your computer so I can document it in our knowledge database. Make sure you have un-installed the Demo version of the game (if you have installed it previously) and then play the game.Step 1: Restart your computer using clean boot procedure.================================================== When you start Microsoft Windows, typically there are a number of programs that start automatically and run in the background that may interfere with the game. These programs may include antivirus and system utility programs. When you perform a clean boot, you prevent these programs from starting automatically. To restart your computer by using a clean boot procedure, follow these steps when you are using Windows XP. Note: - You may experience a temporary loss of some services functionality when you follow these steps. Restoring the settings restores the functionality, but may result in the return of the original error message or behavior. 1. Click on Start, and then click Run. 2. In the Open box, type msconfig, and then click OK. 3. On the General tab, click Selective Startup. 4. Under Selective Startup, click to clear the following check boxes: - Process SYSTEM.INI File - Process WIN.INI File - Load Startup Items 5. On the Services tab, click to select the Hide All Microsoft Services check box.6. On the Startup Tab, click the option

[phillroath 1]

There is a known problem with logbook getting corrupted and there is a good fix for that. Look for fsxlogrecovery10.zip in the file library. Instructions included inside. Have used it a couple of times now.Phill

[W2DR 1,860]

Thanks for the tip(s). Welcome to the forum(s). - Doug

[DadJokeCinema 145]

Mike, I gotta tell you, this is probably the best first post I've ever seen.Great advice all through.

[Guest MikeB999]

Thanks guys - but spot the deliberate mistake by Microsoft!Sect 3, part 33.Start Flight Simulator X - A Century of FlightErr ..... wasn't this FS9?Or have I got brain fade?Mike

[Guest MikeB999]

fsxlogrecovery10.zipCan't find this in the file library at all x(Mike

[Guest dswo]

There's a new version: it's now version 1.1.http://library.avsim.net/esearch.php?DLID=98186

[Cruachan 705]

Try searching for fsxlogrecovery11.zip or LogbookMike