April 26, 20224 yr Anyone ever had this? I bought KLXV airport on sale - the money was taken from my paypal account but in the sim it says Purchase Failed. I guess I'll head off to the zendesk and ask there. | My Liveries | FAA ZMP | PPL ASEL | | Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |
April 26, 20224 yr 7 minutes ago, ryanbatc said: Anyone ever had this? I bought KLXV airport on sale - the money was taken from my paypal account but in the sim it says Purchase Failed. I guess I'll head off to the zendesk and ask there. Zendesk seems weird for a purchase issue. You might try https://account.microsoft.com and look at your order history etc. I've contacted live help there before and got the issue resolved quickly but it's been a while and don't remember exactly how to get to live help but it's possible! Noel System: 9900X3D Noctua NH-D15 G2, MSI Pro 650-P WiFi, G.SKILL 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000, WD NVMe 2Tb x 1, Sabrent NVMe 2Tb x 1, RTX 4090 FE, Corsair RM1000W PSU, Win11 Home, LG Ultra Curved Gsync Ultimate 3440x1440, Phanteks Enthoo Pro Case, TCA Boeing Edition Yoke & TQ, Cessna Trim Wheel, RTSS Framerate Limiter w/ Front Edge Sync. Aircraft used in MSFS 2024: Fenix A320, Aerosoft CRJ, FBW, WT 787X, I-Fly 737 MAX 8, Citation Longitude.
April 26, 20224 yr https://flightsimulator.zendesk.com/hc/en-us/articles/4405754547986-Steam-How-to-send-a-proof-of-purchase Here Ryan, this with a screen shot of your user name and a screen shot of your order with the order # on it. Happened to me twice.
April 26, 20224 yr Author Rog - thanks! | My Liveries | FAA ZMP | PPL ASEL | | Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |
April 26, 20224 yr I got a failed one out there also so I can't make anymore purchases. ns AMD RYZEN 9 5900X 12 CORE CPU - ZOTAC RTX 3060Ti GPU - NZXT H510i ELITE CASE - EVO M.2 970 500GB DRIVE - 32GB XTREEM 4000 MEM - XPG GOLD 80+ 650 WATT PS - NZXT 280 HYBRID COOLER
April 26, 20224 yr Author 5 minutes ago, bean_sprout said: I got a failed one out there also so I can't make anymore purchases. ns Yeah I'm wondering if it had to do with their sale on the product I tried to buy - I think it ended or something but the marketplace never refreshed and made an error. Strange that they took my money though - usually when a transaction fails they don't take your money hehe. | My Liveries | FAA ZMP | PPL ASEL | | Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |
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