NEW PMDG 737 BLACKSCREEN

[cavaricooper 2,615]

What everyone is trying to say, without actually saying, is that black DU screens are usually a result of pirated software.  If you purchased the aircraft please contact support at https://support.precisionmanuals.com/Main/ 

Edited May 21, 2022 by cavaricooper

[Hoosier7001 25]

2 hours ago, Gate99 said:

What did the PMDG Support Portal suggest?

Mark

I submitted a ticket and waiting for an answer 

Ticket Number: 0F9-2A1BA10C-0011

[Hoosier7001 25]

1 hour ago, cavaricooper said:

What everyone is trying to say, without actually saying, is that black DU screens are usually a result of pirated software.  If you purchased the aircraft please contact support at https://support.precisionmanuals.com/Main/ 

Yes I purchased the product from PMDG store

And I have a valid key 

[Hoosier7001 25]

1 hour ago, cavaricooper said:

What everyone is trying to say, without actually saying, is that black DU screens are usually a result of pirated software.  If you purchased the aircraft please contact support at https://support.precisionmanuals.com/Main/ 

Ticket Number: 0F9-2A1BA10C-0011

[pete_auau 1,159]

3 hours ago, Hoosier7001 said:

Tried everything no Soulotion yet:(

did you try  the  solution  on the  third  or  so last post  if  you  got steam  version  be  the  same  deal if  you  got  it  from  microsoft

https://forum.pmdg.com/forum/main-forum/pmdg-737-for-msfs/180089-no-instrument-display-no-controls-no-lights/page2

[Hoosier7001 25]

UPDATE 25-May-2022 BIG THANK to the Support portal team they fixed my issue.
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